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Have a customer that switched to Starship Cloud a year ago and in SS the declared value brings in the full amount of the SO rather than only items shipped. It's including backordered lines. Customer has to change it. Has anyone run into this or it is working as designed? SS is saying sales order total ...

We moved from Go To Assist to Screen Connect but customers do not like that they cannot pick any available rep anymore to connect without calling or emailing us. Another company I work for uses Beyond Trust and that works really well. ------------------------------ Dana Halpin Vrakas/Blum Computer ...

Have what I thought was a simple request to filter AR invoices with yesterdays date in Sage Intelligence. Tried using a sql expression in the container and none of the expressions work except one that brings in the date and time but filter fails since Sage invoice date does not have the time on it. Tried ...

Have a user where all BIE menus work as expected except for the GL Account Transactions View. It was working fine couple of weeks ago. They are on premium v2023. Anyone seen this before? Other users can load it just fine. The workstation has plenty of space as there are a ton of transactions to load. ...

Thanks to all for your suggestions. This is resolved. The PO Receipt of Goods.rpt was the reason. I dropped a canned one in there and it worked. Theirs had a subreport and some tables that were not being used so I recreated it in crystal 2020 and all is fine. Really appreciate this group! ----- ...