Bottomline Software, Inc.
Original Message:
Sent: 02-10-2025 15:10
From: Jeff Schwenk
Subject: Sage 64 bit closing print screen with no error without printing issue - SAGE HAS A FIX!
What fix @Beth Bowers? The link was taken down per the Community announcement. Is it back? Alnoor, client did run in 90mode, no dice.
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Jeff Schwenk
Owner
Bottomline Software, Inc.
Waynesboro VA
(540) 221-4444
Improving bottom lines for over 25 years!
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Original Message:
Sent: 02-10-2025 14:36
From: Alnoor Cassim
Subject: Sage 64 bit closing print screen with no error without printing issue - SAGE HAS A FIX!
Not sure if you covered this already but have you tried running Mas90 style? It's possible you'll get a better error that way. In case it works running that way and the normal way uses CS ODBC, maybe it means the newer 64-bit ODBC component from the fix is different between workstation and server.
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Alnoor Cassim
Accounting Systems, Inc. (ASI)
Original Message:
Sent: 02-10-2025 14:25
From: Jeff Schwenk
Subject: Sage 64 bit closing print screen with no error without printing issue - SAGE HAS A FIX!
Oops, sorry. Trying to print and the window simply closes. They are unable to print invoices today. Reboot workstation, reboot server, try different workstation. Only thing I can think of doing is to reinstall 32 bit.
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Jeff Schwenk
Owner
Bottomline Software, Inc.
Waynesboro VA
(540) 221-4444
Improving bottom lines for over 25 years!
Original Message:
Sent: 02-10-2025 12:25
From: Beth Bowers
Subject: Sage 64 bit closing print screen with no error without printing issue - SAGE HAS A FIX!
@Jeff Schwenk - what exact issue is it? (There's too many now!)
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Beth Bowers
(269) 358-0989
Original Message:
Sent: 02-10-2025 12:13
From: Jeff Schwenk
Subject: Sage 64 bit closing print screen with no error without printing issue - SAGE HAS A FIX!
Does anyone have a workaround for this? Downgrade to 32-bit? One of my FEW 64-bit clients just encountered this. Ran fine on Friday, not today. Tried several workstations. Any word on when the download patch link will be activated? This does not bode well for the upcoming 64-bit ONLY v2025 release.
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Jeff Schwenk
Owner
Bottomline Software, Inc.
Waynesboro VA
(540) 221-4444
Improving bottom lines for over 25 years!
Original Message:
Sent: 02-05-2025 17:54
From: Beth Bowers
Subject: Sage 64 bit closing print screen with no error without printing issue - SAGE HAS A FIX!
OK, I had to revisit my TS client because SI stopped working after this fix, too, and even though I had their printing working again, not SI. So after uninstalling and manually renaming and rebooting, then starting all over, I had SI working. Then I had to ask myself two things - 1) do I want to get any sleep tonight? and 2) did I fell lucky? Well, did I?
So I went ahead and rolled the dice and installed the fix again and tested printing and SI afterwords and all is well. During my uninstalling I had a file locked, so MAYBE that was the issue in the first place. I guess instead of thinking I can just whip this fix in, I'll make sure I reboot before installing it next time.
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Beth Bowers
(269) 358-0989
Original Message:
Sent: 02-05-2025 08:29
From: Wayne Schulz
Subject: Sage 64 bit closing print screen with no error without printing issue - SAGE HAS A FIX!
Please see: Error: 6830968 Windows could not start CS ODBC Driver Service
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Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT