I have a client reporting an issue with a Starship write-back error message of "AddressLocationType: ShipTo" on multiple shipments today, and I can see that same pop-up when accessing the invoices from Sage 100 Invoice Data Entry. I don't see any field with that name within the SO_InvoiceHeader or SO_InvoiceDetail tables but my guess is that it's related to Avatax. Also, V-Tech responded to the client with this a little bit ago: "We had a couple other customers report this as well. Unfortunately, this issue seems to be solely on the Sage end. You can confirm by attempting to create an invoice from an old SO in Sage's Shipping Data Entry module." 

Is anyone else experiencing this today?

------------------------------
Amber Prayfrock, Blytheco
------------------------------

I'm seeing the exact same thing at two clients right now.  Something is going with Avatax I think as they both have it.    When you say solely on the Sage end do you mean Avatax?

------------------------------
Chris Mengerink
Partner
DWD Technology Group
------------------------------

Yes, V-Technologies let my client know that the error was not related to Starship, that it was coming from Sage. I see Kevin Moyes just linked some articles, and Wayne has reported this too under a different post. We've got about three different strings going now :D I will have my Avalara consultants see if they can find anyone to help.

------------------------------
Amber Prayfrock, Blytheco
------------------------------

Original Message:
Sent: 01-31-2025 12:51
From: Chris Mengerink
Subject: "AddressLocationType: ShipTo" in SO Invoicing

I'm seeing the exact same thing at two clients right now.  Something is going with Avatax I think as they both have it.    When you say solely on the Sage end do you mean Avatax?

------------------------------
Chris Mengerink
Partner
DWD Technology Group
------------------------------

Original Message:
Sent: 1/31/2025 12:56:00 PM
From: Amber Prayfrock
Subject: RE: "AddressLocationType: ShipTo" in SO Invoicing

Yes, V-Technologies let my client know that the error was not related to Starship, that it was coming from Sage. I see Kevin Moyes just linked some articles, and Wayne has reported this too under a different post. We've got about three different strings going now :D I will have my Avalara consultants see if they can find anyone to help.

------------------------------
Amber Prayfrock, Blytheco
------------------------------

I had a client report this early this morning and it only happens when the tax schedule is set to AVATAX (or whatever is configured in the Avatax Configuration).

I checked for columns, methods, properties, etc that might be related and couldn't find anything.  

What I did observe is the message pops up ONCE when you first click Accept, if you click Accept again, it saves without issue.  This is breaking integrations that create invoices though, such as StarShip and ScanForce because they reject or fail when the Write method fails the first time and Avatax sets that message into both the LastErrorNum and LastErrorMsg properties of the business object.  

I couldn't find anything online for this either so I recommended the client to open a case directly with Avalara.

------------------------------
David Speck II
Blytheco LLC
------------------------------

Original Message:
Sent: 01-31-2025 12:51
From: Chris Mengerink
Subject: "AddressLocationType: ShipTo" in SO Invoicing

I'm seeing the exact same thing at two clients right now.  Something is going with Avatax I think as they both have it.    When you say solely on the Sage end do you mean Avatax?

------------------------------
Chris Mengerink
Partner
DWD Technology Group
------------------------------

Jeff's post from a few minutes ago:  link

Sage Community post:  link

------------------------------
Kevin Moyes
Technical Systems Analyst
Munjal White Consulting Co.
Toronto ON
------------------------------

When trying to post invoices are client is seeing issues on some.  Two have tried and receive "Tax Structure errors were found in the following invoices" in a tax error report.  I'm going to go into SO_InvoiceHeader and edit the InvalidTaxCalc$ to N and see if that helps.

------------------------------
Chris Mengerink
Partner
DWD Technology Group
------------------------------

Original Message:
Sent: 01-31-2025 12:53
From: Kevin Moyes
Subject: "AddressLocationType: ShipTo" in SO Invoicing

Jeff's post from a few minutes ago:  link

Sage Community post:  link

------------------------------
Kevin Moyes
Technical Systems Analyst
Munjal White Consulting Co.
Toronto ON
------------------------------

An obscure problem I've experienced in the past is that one of the line items had their TaxClass field cleared, and when I assigned that the tax structure error went away.  I'm not 100% sure what the error message I received was, but I think it was the same as reported here.

------------------------------
Jane Scanlan
Partner
Next Level Manufacturing Consulting Group
------------------------------

Original Message:
Sent: 01-31-2025 12:58
From: Chris Mengerink
Subject: "AddressLocationType: ShipTo" in SO Invoicing

When trying to post invoices are client is seeing issues on some.  Two have tried and receive "Tax Structure errors were found in the following invoices" in a tax error report.  I'm going to go into SO_InvoiceHeader and edit the InvalidTaxCalc$ to N and see if that helps.

------------------------------
Chris Mengerink
Partner
DWD Technology Group
------------------------------


Original Message:
Sent: 01-31-2025 12:53
From: Kevin Moyes
Subject: "AddressLocationType: ShipTo" in SO Invoicing

Jeff's post from a few minutes ago:  link

Sage Community post:  link

------------------------------
Kevin Moyes
Technical Systems Analyst
Munjal White Consulting Co.
Toronto ON

Further observation: 

1. Customer reports that this error does not happen for all orders ( even when the other order IS using the AVATAX tax schedule ). I have not viewed this myself and am passing along the customer feedback. 

Appears to have started this morning 1/31/2025

------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT
------------------------------

Agreed very random it seems at this time

------------------------------
Chris Mengerink
Partner
DWD Technology Group
------------------------------

Original Message:
Sent: 01-31-2025 13:38
From: Wayne Schulz
Subject: "AddressLocationType: ShipTo" in SO Invoicing

Further observation: 

1. Customer reports that this error does not happen for all orders ( even when the other order IS using the AVATAX tax schedule ). I have not viewed this myself and am passing along the customer feedback. 

Appears to have started this morning 1/31/2025

------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT
------------------------------

In one instance the customer has a generic customer number (used for marketplace orders)  where the ship to is always changed. In this instance they report the error always occurs. Perhaps the issue is on orders where the shipto changes at time of Shipping Data Entry? 

------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT
------------------------------

Original Message:
Sent: 01-31-2025 13:42
From: Chris Mengerink
Subject: "AddressLocationType: ShipTo" in SO Invoicing

Agreed very random it seems at this time

------------------------------
Chris Mengerink
Partner
DWD Technology Group
------------------------------


Original Message:
Sent: 01-31-2025 13:38
From: Wayne Schulz
Subject: "AddressLocationType: ShipTo" in SO Invoicing

Further observation: 

1. Customer reports that this error does not happen for all orders ( even when the other order IS using the AVATAX tax schedule ). I have not viewed this myself and am passing along the customer feedback. 

Appears to have started this morning 1/31/2025

------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT

Per Avalara, they are aware of the issue and are working on it. I will provide another update ASAP.

------------------------------
Amber Prayfrock, Blytheco
------------------------------

Original Message:
Sent: 01-31-2025 13:43
From: Wayne Schulz
Subject: "AddressLocationType: ShipTo" in SO Invoicing

In one instance the customer has a generic customer number (used for marketplace orders)  where the ship to is always changed. In this instance they report the error always occurs. Perhaps the issue is on orders where the shipto changes at time of Shipping Data Entry? 

------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT
------------------------------


Original Message:
Sent: 01-31-2025 13:42
From: Chris Mengerink
Subject: "AddressLocationType: ShipTo" in SO Invoicing

Agreed very random it seems at this time

------------------------------
Chris Mengerink
Partner
DWD Technology Group


Original Message:
Sent: 01-31-2025 13:38
From: Wayne Schulz
Subject: "AddressLocationType: ShipTo" in SO Invoicing

Further observation: 

1. Customer reports that this error does not happen for all orders ( even when the other order IS using the AVATAX tax schedule ). I have not viewed this myself and am passing along the customer feedback. 

Appears to have started this morning 1/31/2025

------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT

One of our Avalara clients reporting the same thing. You can get around it during entry, but then going to post it gives a "Tax Structure Error" that needs the DFDM fix to change the InvalidTaxCalc from Y to N.  

Thanks @Amber Prayfrock for the update from Avalara.

------------------------------
Dana Young
Lehman Wesley
Lansing, MI
------------------------------

Original Message:
Sent: 01-31-2025 13:45
From: Amber Prayfrock
Subject: "AddressLocationType: ShipTo" in SO Invoicing

Per Avalara, they are aware of the issue and are working on it. I will provide another update ASAP.

------------------------------
Amber Prayfrock, Blytheco
------------------------------


Original Message:
Sent: 01-31-2025 13:43
From: Wayne Schulz
Subject: "AddressLocationType: ShipTo" in SO Invoicing

In one instance the customer has a generic customer number (used for marketplace orders)  where the ship to is always changed. In this instance they report the error always occurs. Perhaps the issue is on orders where the shipto changes at time of Shipping Data Entry? 

------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT


Original Message:
Sent: 01-31-2025 13:42
From: Chris Mengerink
Subject: "AddressLocationType: ShipTo" in SO Invoicing

Agreed very random it seems at this time

------------------------------
Chris Mengerink
Partner
DWD Technology Group


Original Message:
Sent: 01-31-2025 13:38
From: Wayne Schulz
Subject: "AddressLocationType: ShipTo" in SO Invoicing

Further observation: 

1. Customer reports that this error does not happen for all orders ( even when the other order IS using the AVATAX tax schedule ). I have not viewed this myself and am passing along the customer feedback. 

Appears to have started this morning 1/31/2025

------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT

Fingers crossed - had a report from a client that it is now working ok.     Anyone else? 

------------------------------
Bob Osborn
Senior Consultant
DSD
7142645278
------------------------------

Yes, I just had to edit about 10 or so invoices for a client where the InvalidTaxCalc field was set to Y; changed to N.  Invoices had TAX ERROR in total section. 

------------------------------
Brett Zimmerman
Net at Work
Greater Boston Area
------------------------------

Original Message:
Sent: 01-31-2025 16:24
From: Robert Osborn
Subject: "AddressLocationType: ShipTo" in SO Invoicing

Fingers crossed - had a report from a client that it is now working ok.     Anyone else? 

------------------------------
Bob Osborn
Senior Consultant
DSD
7142645278
------------------------------

My customer reports no change and that they are still experiencing the issue. 

------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT
------------------------------

Original Message:
Sent: 01-31-2025 16:24
From: Robert Osborn
Subject: "AddressLocationType: ShipTo" in SO Invoicing

Fingers crossed - had a report from a client that it is now working ok.     Anyone else? 

------------------------------
Bob Osborn
Senior Consultant
DSD
7142645278
------------------------------

Original Message:
Sent: 1/31/2025 5:44:00 PM
From: Wayne Schulz
Subject: RE: "AddressLocationType: ShipTo" in SO Invoicing

My customer reports no change and that they are still experiencing the issue. 

------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT
------------------------------

 I just wanted to pass on that the DSD Enhancement team is aware of this issue, and it seems to be related to the Avalara Portal not the Avatax in Sage100 program.   You should reach out to Avalara Support and start a Case Number.

------------------------------
Jim Woodhead
DSD Business Systems
619-990-3946
------------------------------

FYI - Sage has this in their KB which reads: 

------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT
------------------------------

Original Message:
Sent: 01-31-2025 17:01
From: Jim Woodhead
Subject: "AddressLocationType: ShipTo" in SO Invoicing

 I just wanted to pass on that the DSD Enhancement team is aware of this issue, and it seems to be related to the Avalara Portal not the Avatax in Sage100 program.   You should reach out to Avalara Support and start a Case Number.

------------------------------
Jim Woodhead
DSD Business Systems
619-990-3946
------------------------------

I heard from a client that Avalara fixed the problem.  Waiting for confirmation from several other affected clients.

------------------------------
Bob Pfahnl
Manager - Silicon Valley
DSD Business Systems
------------------------------

Original Message:
Sent: 01-31-2025 17:03
From: Wayne Schulz
Subject: "AddressLocationType: ShipTo" in SO Invoicing

FYI - Sage has this in their KB which reads: 

"AddressLocationType: ShipTo" message appears in Shipping Data Entry

Created on 31 January 2025 | Last modified on 31 January 2025

Summary

" AddressLocationType:ShipTo " and " AddressLocationType:ShipFrom " message pops up when attempting to Invoice Sales order in Shipping Data Entry

Resolution

Avalara has acknowledged an issue as of 1/31/2025 1:45pm EST.  Further updates on a fix is forthcoming.

Additional details:

• It does not happen on ALL orders ( even when those orders have the AVATAX sales tax schedule)
• You can click "ok" and get by it but that seems to preclude the data from passing to any third party solutions like StarShip and possible WMS
• Reportedly this can be tested by changing the tax schedule from AVATAX to another tax schedule an observe that the order processes
• Reported on Sage Community Hub under General Discussion and another under Distribution, Manufacturing, and Applications group.

------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT
------------------------------


Original Message:
Sent: 01-31-2025 17:01
From: Jim Woodhead
Subject: "AddressLocationType: ShipTo" in SO Invoicing

 I just wanted to pass on that the DSD Enhancement team is aware of this issue, and it seems to be related to the Avalara Portal not the Avatax in Sage100 program.   You should reach out to Avalara Support and start a Case Number.

------------------------------
Jim Woodhead
DSD Business Systems
619-990-3946