Sage 100

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  • 1.  Your Sage 100 Subscription has expired.

    Posted 04-29-2026 17:21

    A long-term Sage 100 customer with a monthly subscription on version 2020 just received this message today.  They can continue using the software for 45 days and then Sage will no longer work.  Sage support referenced Knowledgebase Article 225924250080658 which was updated on 12/2/2025 and states "If your version shows 2021 or lower, upgrade to the current supported version."  The customer has MRP and Work Order with lots of customizations so trying to upgrade in 45 days is almost impossible.

    Has anyone else run into this or heard about this new Sage policy?  



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    Steve Engmann, MBA, CMA
    DSD Business Systems
    Appleton, WI
    o: 800-627-9032 x-126
    m: 920-428-2806
    ------------------------------


  • 2.  RE: Your Sage 100 Subscription has expired.

    Posted 04-29-2026 17:25

    Oh, I'm making popcorn for THIS thread...



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    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
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  • 3.  RE: Your Sage 100 Subscription has expired.

    Posted 04-29-2026 17:27

    Didn't Sage quietly release TLS security patches for the older versions?  Did copies get posted to the Google drive?



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 4.  RE: Your Sage 100 Subscription has expired.

    Posted 04-29-2026 17:28



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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    Original Message


  • 5.  RE: Your Sage 100 Subscription has expired.

    Posted 04-29-2026 18:09

    Issue resolved by senior tech Alec Burke.  It was a Sage Registration Server issue and the registration keys had to be reset.  @Kevin Moyes was correct about the TLS version.  Customer was on a supported version.  Sage needs to provide better training or better Knowledgebase articles.  I requested the keys be reset with three different folks and they all told me it wasn't possible and we needed to upgrade.  Alec suggested entering a case on the Sage portal instead of calling since cases on the portal go to a Level 2 tech for review and distribution.



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    Steve Engmann, MBA, CMA
    DSD Business Systems
    Appleton, WI
    o: 800-627-9032 x-126
    m: 920-428-2806
    ------------------------------

    Original Message


  • 6.  RE: Your Sage 100 Subscription has expired.

    Posted 04-30-2026 08:53

    I just saw this @Steve Engmann and was going to say that one of my v2022 clients experienced this yesterday.  And it was a License Server that was offline or needed to be reset, or something.  BTW, I opened my case online, and when Sage called me they had already resolved the issue on their end.  I just had to Refresh the keys on my end.  Glad it was resolved for you too. 



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    Madeline Stefanou
    Sr. Solution Consultant
    RKL eSolutions, LLC
    LANCASTER PA
    717.208.3117
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    Original Message


  • 7.  RE: Your Sage 100 Subscription has expired.

    Posted 04-30-2026 09:15

    I know I look like a moron asking this questions however I don't have much access to anything in Sage as a remote branch. Where are you submitting the online support tickets? 

    My first guess was at support.sagenorthamerica.com and then support - support tickets -  I only see an ability to view tickets. Maybe my access has been limited?



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    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Connecticut
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  • 8.  RE: Your Sage 100 Subscription has expired.

    Posted 04-30-2026 09:22

    It is not easy to find @Wayne Schulz
    * Log into Sage Partner Portal
    * Click on Support 
    * look in the lower section below the words:  Result List
    * Click on New 



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    Madeline Stefanou
    Sr. Solution Consultant
    RKL eSolutions, LLC
    LANCASTER PA
    717.208.3117
    ------------------------------

    Original Message


  • 9.  RE: Your Sage 100 Subscription has expired.

    Posted 04-30-2026 09:41

    Perfect - I can see it on my system! I've always avoided submitting cases any way except by phone mostly because I have memories of the SOTA days where they'd ask you to fax them things which seemed to always get lost. I do think we will see Sage require all Sage 100 cases be submitted online at some point. Thank you!



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    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Connecticut
    ------------------------------

    Original Message


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