Sage 100

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  • 1.  Workstation Setup won't install correctly

    Posted 09-13-2019 15:51
    V2016 Standard.  New W10 machines (2 of them), I have tried to run workstation setup a dozen times and when I try to print anything (specifically the installed modules listing), I'm getting the Module P/R is not on file.: Crystal.  Then the Error 200, Sy_ReportCommon.pvc Line 629.
    I have turned off the firewall, there is no antivirus on the machine, I added the person I'm logged in as to the Users on the machine with domain\user and made them an administrator.  I've confirmed Domain Users has modify permissions to the Share.  
    What else is causing this to fail.  Both machines are failing with same error.  Both have W10 Pro, version 1903.  

    Help!
    N

    ------------------------------
    Nancy Hanson
    Blytheco LLC
    Eagan MN
    ------------------------------


  • 2.  RE: Workstation Setup won't install correctly

    Posted 09-13-2019 15:55

    Did you try this?

     

    Error: "200 SY_ReportCommon.pvc 627 or 629" or "Error Encountered; :Crystal" or "Module X/X is not on file"

     

    Products

     

    Sage 100

     

    Country

     

    North America

     

    Description

    Error: "200 SY_ReportCommon.pvc 627 or 629 or 652" or "Error Encountered; :Crystal" or "Module X/X is not on file" when printing or previewing a standard (Crystal Report) form or report in Sage 100 ERP

    A sample full error may display as follows (note that R/A represents a module, and you may receive an error designating a different module, such as J/C):

    Title:
    Error Encountered

    Message/Body may be:
    ":Crystal"
    or "Module J/C is not on file.:Crystal"
    or "Module P/R is not on file.:Crystal"
    or "Module R/A is not on file.:Crystal" etc.

    Clicking on Info button reveals Error 200 SY_ReportCommon.pvc 627 or 629 or 652



    Cause

    An important file or resource required by the Crystal Reports runtime is missing or corrupted or not registered properly.

    Resolution

    1. Uninstall Workstation Setup for Sage 100
      • Note: For more information on how to properly uninstall, see the Related Resources section
    2. Reinstall Workstation Setup for Sage 100
      • Note: For more information on how to properly install, see the Related Resources section
      • Note: If using the Sage 100 Standard edition, make sure to also install "WksUpdate Standard.exe", found in "..\MAS90\Wksetup" directory on the server where Sage 100 is installed, per the instructions in the article

     

     

     

    Buffy Lubinski

    Consulting Manager

     

     

    #1 JobOps Solution Provider in the Nation 2006 - 2018

     

    Vrakas/Blum Computer Consulting, Inc.

    445 South Moorland Road, Suite 400 
    Brookfield, WI 53005
    office:  262-797-0400

    direct:  262-798-7674
    fax:      262-797-7895
    email:
     blubinski@v-bcc.com 
    web:   v-bcc.com


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    ------Original Message------

    V2016 Standard.  New W10 machines (2 of them), I have tried to run workstation setup a dozen times and when I try to print anything (specifically the installed modules listing), I'm getting the Module P/R is not on file.: Crystal.  Then the Error 200, Sy_ReportCommon.pvc Line 629.
    I have turned off the firewall, there is no antivirus on the machine, I added the person I'm logged in as to the Users on the machine with domain\user and made them an administrator.  I've confirmed Domain Users has modify permissions to the Share.  
    What else is causing this to fail.  Both machines are failing with same error.  Both have W10 Pro, version 1903.  

    Help!
    N

    ------------------------------
    Nancy Hanson
    Blytheco LLC
    Eagan MN
    ------------------------------


  • 3.  RE: Workstation Setup won't install correctly

    Posted 09-13-2019 16:01
    Hi - what service update, and did you run the update in Wksetup, as I believe it was still required to do manually in 2016...

    Jeff

    ------------------------------
    Jeff Fiddelman
    Exeplex, LLC
    ------------------------------



  • 4.  RE: Workstation Setup won't install correctly



  • 5.  RE: Workstation Setup won't install correctly

    Posted 09-13-2019 16:40
    Ugh!  I totally forgot they have FAS 2019 on their server, so I needed to install the Crystal Runtime SP21+.  Did that and all was good.  Thanks for the quick response!
    Once I remoted to the server and looked at your responses, my DUH moment kicked in!

    ------------------------------
    Nancy Hanson
    Blytheco LLC
    Eagan MN
    ------------------------------