Woof... I don't know if anyone has dealt with Wizcommerce before, but after my experience today... I felt it necessary to share (mainly for you to approach with caution). Here's the narrative.
Div (Divyaanshu Makkar) reached out to me 2/10 with an interest in the Sage 100 REST API that I've collaborated with Phil McIntosh to create. February was a jam packed month, so we scheduled a meeting after 90 Minds' Meeting of the Minds and before going out of office. We were exchanging emails via restapihelp@malik-inc.com and their email addresses, and to ensure they got on my calendar, I explicitly provided the correct email to invite.
They sent the invitation to the wrong email address. The sender realized (quickly) that they messed up and they'd correct the invite (spoiler alert: they didn't). I forwarded it to the correct email that I specified originally. Accepted from that one, rejected from the wrong email (giving the invite a solid 1 accept, 1 reject). I thought from there it'd be as simple as showing up on-time.
Cue the reality check. I showed up on time, waited 15 minutes, and then dropped as no one showed. Sent an email advising I was waiting and let them know that the earliest I could connect with them was in a couple of weeks. I also mentioned that if the integration had fallen in priority for whatever reason, to let me know so we could adjust accordingly. The response: a passive aggressive one that was very pointed in trying to shift the blame to me (almost like he didn't want to look bad? Unsure.). To paraphrase how it made me feel, I saw a very clear misalignment in business culture/partnership, and with that I advised that I'd be exiting the conversation and wished them well.
You'd think that'd be the end of it, right? Nope. In response to wishing them well, I got an incredibly rude/unfavorable email in response (shocker), to which I simply provided a succinct bulletpoint response outlining the history of how we got there.
Now... you might think, "Self, this seems a bit small-time/isolated issue." True. While it seems a bit tame when you zoom out - holy cow. If anyone else had a Dr. Jekyl/Mr. Hyde moment, I'd want to know about it. No clue if this helps anyone in the ecosystem, but wanted to share my experience.
Normally when I try to help someone navigate the intricacies of an ecosystem - I get positivity. Never have I ever encountered someone or a firm that was blatantly hostile while providing help. Anywho... that's my story. Thanks for attending my 90 Minds Community Talk. Have a great day, all!
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Best Regards,
Basil Malik
President/CEO
e:
basil@malik-inc.com------------------------------