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  • 1.  Windows 10 Quick Assist - Pros/Cons?

    Posted 04-29-2021 11:25
    I just had a customer where I could not connect via GotoAssist. This is not all that unusual in high security environments where the employee may not have the rights to download whatever client is needed to their desktop.

    IT had me use Quick Assist which apparently is a new Windows 10 program where you can either invite someone to your computer or control someone else's computer.

    It seemed to work quite well. I had to give them the connection code and then had 10 minutes for them to connect.

    Have you tried this Quick Assist before?
    Are there any hidden gotcha's? ( aside from it requiring Windows 10 )

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    Wayne Schulz - Schulz Consulting - 860-516-8990
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  • 2.  RE: Windows 10 Quick Assist - Pros/Cons?

    Posted 04-30-2021 08:26
    Have used with a couple of clients and LOVE it!

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    Michelle Taylor
    ERP Consulting Manager, CS3 Technology
    918-388-9772
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  • 3.  RE: Windows 10 Quick Assist - Pros/Cons?

    Posted 05-10-2021 16:25

    Hi Wayne/All,

      I had the IT at one of my clients show it to me and I have found it to be pretty useful.   It does require an Office login which can be annoying.  So far have not seen any gotcha's but I am still watching for them. 

     

    Thank you,

     

    Bob Osborn

    ACI Consulting

    p 714.282.0378 ext. 402    f 714.282.0235

     

    Bob@ACIconsulting.com

     

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