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  • 1.  Will Avalara stop working if a client doesn't renew his Sage maintenance?

    Posted 07-23-2020 11:48
    We have a client running perpetual Sage v2016, who doesn't want to renew his maintenance because he has a lot of users, and just doesn't see the value in renewing for the benefits he is receiving.  Sage is sending him messages that his Avalara will stop working if he doesn't renew his perpetual license.  Does anyone know if these are just "scare" tactics by Sage, or can Avalara really pull the plug if he doesn't have a current Sage plan? TIA!

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    Sue Bennett
    Jack of All Trades, Master of 1
    Bennett/Porter & Associates, Inc.
    Tigard OR
    503.620.3484
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  • 2.  RE: Will Avalara stop working if a client doesn't renew his Sage maintenance?

    Posted 07-23-2020 12:55
    I don't know.
    My guess would be that Avalara would keep working.

    I am pretty sure I've had customers drop regular Sage perpetual and their payroll subscription kept right on working.

    Unfortunately, this is probably a YMMV ( your mileage may vary ) as there could be wording somewhere that would allow Sage to require Avalara to stop the service.

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    Wayne Schulz - Schulz Consulting - 860-516-8990
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  • 3.  RE: Will Avalara stop working if a client doesn't renew his Sage maintenance?

    Posted 07-23-2020 17:18

    Thank you  Wayne!

     

    Sue Bennett | President

    Bennett/Porter & Associates, Inc.

    P. 503 620 3484 | F. 503 620 2765

    12559 SW 69th Ave | Portland, OR  97223

    Email address | www.benpor.com

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