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  • 1.  Width of SO line comment field

    Posted 06-05-2019 11:56
    So this is weird - have a client whose line Comment field ended up on their secondary grid.  When they pull it back up into the primary grid, it's really really really wide.  I can bop mine back and forth and that doesn't happen.

    I tried to customize them, but there is no option for changing the width of a line field - just hiding or adding.

    Will I need to go behind the scenes and modify a system file?  Of course I will.  Which one?

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, and Cagney
    Beth Bowers
    269-445-1625
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  • 2.  RE: Width of SO line comment field

    Posted 06-05-2019 12:03
    Edited by Kevin Moyes 06-05-2019 12:05
    Reset panel, reset grids should do it... but the table which stores grid data is SY_GridDefinition.

    They probably double-clicked to resize the field when there was a really long comment, and that width would have been saved in that table.

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 3.  RE: Width of SO line comment field

    Posted 06-05-2019 12:09
    Reset grids did NOT do it, which I sort of figured, since I couldn't make the bad thing happen in the first place.

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, and Cagney
    Beth Bowers
    269-445-1625
    ------------------------------



  • 4.  RE: Width of SO line comment field

    Posted 06-05-2019 12:38
      |   view attached
    There is a Standard record for the field, though there may be a set of records for the specific company and/user that actually needs to be adjusted.  The last field in the table record needs to be modified.

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    Michelle Taylor
    ERP Team Manager, CS3 Technology
    918-388-9772
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  • 5.  RE: Width of SO line comment field

    Posted 06-05-2019 12:49
    So I created a custom screen just for this person, then deleted it, and Comment went back the way it should have been.  *Scooby Do noises*

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, and Cagney
    Beth Bowers
    269-445-1625
    ------------------------------



  • 6.  RE: Width of SO line comment field

    Posted 06-05-2019 12:52
    Yes.  Move the field to the upper grid, then close the panel completely for that user / workstation.  Then adjust the value for the correct row (user / workstation specific), and try again.


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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 7.  RE: Width of SO line comment field

    Posted 06-05-2019 12:56

    Foo – I forgot to close out after moving it to the other panel.  Well, I'm sure there will be a next time.



    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, and Cagney
    Beth Bowers
    269-445-1625
    ------------------------------