It's not odd - they take more holidays than anyone else in the industry. Not to mention their lousy support hours of 9-5 which is only East Coast time. Has anyone ever reached a human when calling for support? They have been out of touch with our community for, well, literally forever.
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Jane Scanlan
Partner
Next Level Manufacturing Consulting Group
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Original Message:
Sent: 07-03-2025 19:20
From: Jeff Schwenk
Subject: Why?
Maybe they didn't take Juneteenth off and gave everyone two days for the 4th. Whenever I have issues with them, I don't expect a prompt follow-up. In light of the apparent end game for Endpoint, meh!
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Jeff Schwenk
Owner
Bottomline Software, Inc.
Waynesboro VA
(540) 221-4444
Improving bottom lines for over 25 years!
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Original Message:
Sent: 07-03-2025 13:08
From: John Hoyt
Subject: Why?
It's indicative of the priorities and culture there. In our businesses we know that our priorities are to be available and serve our customers, many times including after hours and weekends. Apparently their employees need this motivation.
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John Hoyt, Co-Founder
Next Level Manufacturing Consulting Group
johnh@nextlevelMCG.com
Original Message:
Sent: 07-03-2025 11:48
From: Brett Zimmerman
Subject: Why?
That's a little odd.
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Brett Zimmerman
Net at Work
Greater Boston Area
Original Message:
Sent: 07-03-2025 11:43
From: Wayne Schulz
Subject: Why?
Because what could go wrong if someone who relies on shipping software has some type of system trouble the day after a long holiday ....
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Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT