Sage 100

Where is the disclaimer that if the customer writes external code to directly modify MAS 200 SQL standard tables (or even UDT's or UDF's) that they'll have trouble getting support?

Who reads disclaimers? Any sane person understands that Sage really doesn't want to think outside the box. That is what RESLLERS are for!!!!!!!!!!!!!!!!!

I'm just looking for amunition to scare off the DIY hyenas.

How about this: ""While Sage forces you to buy their support, they will look for any and all reasons not to actually provide it, but instead blame someone else for the problem.

I'll pile on Sage with you all night long...but this ones got to be a little common sense, c'mon. Just because you can change the underlying database doesn't mean you should or even should expect the application(any application) to just handle it.

If common sense were actually common we wouldn't need disclaimers.

@DanBurleson, try this: ""You bit it, you bought it"".

They say they will only touch UDT's and UDF's. :-)

Dan - With all due respect - if the prospect were to tell you that everyone in the office carried loaded guns and sporadically for fun they pulled them out and shot over each other's heads -- would you be doing work for those folks? What if they told you they were very good shots... There are some instances when you say thank you very much have a nice day and let the company become someone else's problem. My experience is that if from the ""get go"" they aren't taking your advice -- it only goes downhill.