Sage 100

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  • 1.  When merging a customer into another - say Custome

    Posted 08-29-2016 09:01
    When merging a customer into another - say Customer A into Customer B - do you know if Customer A has a tax exempt certificate on file will that merge into and overwrite Customer B? Sage help says: Sage says that when you merge to an existing customer: - The resulting record has all the characteristics of the destination customer's files. Exceptions: Date of last activity, last payment date, last statement date, last fin charge. All numeric fields except customer discount rate and service charge rate are combined. I would expect that the customer that was being merged INTO would have most of their info retained (except as above). I've told the customer that I expect that the customer being merged INTO would hold onto most info except as outlined above. Anyone deal with this previously and have another experience?


  • 2.  RE: When merging a customer into another - say Custome

    Posted 08-30-2016 12:20
    It seems to me that Customer B, being the resultant end customer would be the designating factor in being tax exempt... I would think tax exempt records for customer A would NOT merge over. But that is just what seems logical to me....


  • 3.  RE: When merging a customer into another - say Custome

    Posted 08-30-2016 13:46
    I agree.


  • 4.  RE: When merging a customer into another - say Custome

    Posted 08-30-2016 14:34
    I just tested it and they did NOT come over, even with the Tax Schedule the same.