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  • 1.  When is Payroll Tier calculated

    Posted 01-11-2021 17:35
    I have a customer that upgraded from v2017 to v2020.  I don't think we ever updated their subscription keys at v2017 so this wasn't a problem.
    The first payroll she was hit with 'you've exceeded the tier'.
    They enter payroll time for employees (100) and she runs the payroll tax calc so she can get the audit report to verify her payroll entries.  However, taxes are set to manual so they really don't calculate anyway.  They don't run any deductions thru payroll, just the hours/earnings for job cost.
    They then export the payroll and send it off to a payroll processor (ADP or equivalent).

    I always thought the tier was based on checks written but this tells me it's based on # of employees that get run thru the Tax Calculation Engine.  Is that the case?
    If I create them a custom Data Entry Audit Report, and she doesn't do Tax Calculation, she should be ok then with her 10 employee tier?​
    Nancy

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    Nancy Hanson
    Blytheco LLC
    Eagan MN
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  • 2.  RE: When is Payroll Tier calculated

    Posted 01-11-2021 20:06
    Wayne shared this information at some point which is below:

    Tier Count Calculation

    The tax calculation process is what populates the SY_Metering.m4t table.

    It does not matter if you have printed or updated checks.

    If they were in payroll when the tax calculation was run they count. If payroll data entry was cleared after-tax calculation was run, they were already counted.

    The count is cleared on the first of every month and starts over.

    Each employee is counted once based on their encrypted EmployeeKey$. No matter how many times you pay that employee in a month they are only counted once. The tier limit counts all Company Codes in the installation for that account. Usually, test companies are a copy of live data so it does not increase unless new employees are added to that company code.



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    Shari Eckersley
    ICS Support
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  • 3.  RE: When is Payroll Tier calculated

    Posted 01-11-2021 22:34
    Edited by Jeff Schwenk 01-11-2021 22:35
    Wow, they do all that work and then they pay a service to process?????    You should subcontract to run PR for them on the side.....

    Interesting too.  Will have to find @Wayne Schulz thread on the tier process.  Totally new to me.

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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