I have a customer that upgraded from v2017 to v2020. I don't think we ever updated their subscription keys at v2017 so this wasn't a problem.
The first payroll she was hit with 'you've exceeded the tier'.
They enter payroll time for employees (100) and she runs the payroll tax calc so she can get the audit report to verify her payroll entries. However, taxes are set to manual so they really don't calculate anyway. They don't run any deductions thru payroll, just the hours/earnings for job cost.
They then export the payroll and send it off to a payroll processor (ADP or equivalent).
I always thought the tier was based on checks written but this tells me it's based on # of employees that get run thru the Tax Calculation Engine. Is that the case?
If I create them a custom Data Entry Audit Report, and she doesn't do Tax Calculation, she should be ok then with her 10 employee tier?
Nancy
------------------------------
Nancy Hanson
Blytheco LLC
Eagan MN
------------------------------