Yes I imagine once the 30% increase is communicated to the customers there will be some noise... Unfortunately for the end user, there doesn't seem to be much competition for integrated shipping.
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Doug Higgs
Midwest Commerce Solutions, Inc
(312) 315-0960
Chauffeur, Chef, and Personal Assistant to Sprinkles
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Original Message:
Sent: 11-07-2024 08:03
From: Wayne Schulz
Subject: What's the latest with your clients using Starship? Have they started to move over to cloud based processing?
They will. Mine just asked because their perpetual went up 30%.
I haven't been able to find a material number of references for StarShip Cloud.
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Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT
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Original Message:
Sent: 11-07-2024 06:38
From: Doug Higgs
Subject: What's the latest with your clients using Starship? Have they started to move over to cloud based processing?
None of my customers have approached me and I am not mentioning the cloud product yet. I just finished doing the upgrades to 24.0.X a few months ago after the scare tactics of UPS not working as of June 1st, then July 5, then August 1 etc. Also, I don't know much about the cloud version yet and as long as the customers are successfully shipping I don't believe they are ready for another business investment particularly after recently paying for a Starship "upgrade".
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Doug Higgs
Midwest Commerce Solutions, Inc
(312) 315-0960
Chauffeur, Chef, and Personal Assistant to Sprinkles
Original Message:
Sent: 11-06-2024 11:35
From: Wayne Schulz
Subject: What's the latest with your clients using Starship? Have they started to move over to cloud based processing?
Same question as in my initial post:
What's the latest with your clients using Starship? Have they started to move over to cloud based processing?
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Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT
Original Message:
Sent: 11-06-2024 11:15
From: Jeff Schwenk
Subject: What's the latest with your clients using Starship? Have they started to move over to cloud based processing?
Came in the e-mail today...............
| Hello XXXXX, Hope all is well. As a valued reseller for V-Technologies, we wanted to inform you of the below correspondence which we will be sending in the upcoming weeks to our StarShip On-Prem customers with a Maintenance Plan expiring in Q1 2025: We are contacting to inform you of some very important changes that pertain to your current StarShip On-Prem licensing effective January 1, 2025. V-Technologies has conducted a study to assess our capability to offer technologically pertinent solutions to our clients. The findings underscored various present obstacles amongst different users, notably issues in using outdated versions, unsupported third party/Microsoft products, and on-site infrastructure setups that do not meet modern tech benchmarks. We are focused on a strategic enhancement through cloud innovation and are looking to migrate clients to our StarShip Cloud solution to help overcome some of these various challenges that our users face today. Our cloud solution has been around for over 4 years and is growing rapidly with well over 1,200 users running on the platform today. We are committed to your cloud journey and we are excited to announce a very special offer to help with the transition to our cloud solution. Commit to StarShip Cloud by paying for your onboarding fees prior to your renewal date and receive the following incentives: - Receive 40% off 1st year of SaaS subscription and 25% off year 2. The total licensing fees must be paid for at time of activation for both years to take advantage of the special offer.
- No uplifts for 2 years when you commit at time of activation.
- No back maintenance fees will be applied
- Lock in 2024 pricing until 12/31/24
We understand that some customers will choose to remain with the On-Prem application. Two important changes are happening Jan. 1, 2025: - Pricing will increase 30% on average
- Policy change to lapsed renewals - you will be responsible for paying back maintenance at the current SLP rate vs. previous year
If you are contacted by any customers who may be interested, please let us know as we would be happy to set up a call with you to discuss. Thank you for your continued partnership. Sincerely, StarShip Sales Team www.vtechnologies.com |
|
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Jeff Schwenk
Owner
Bottomline Software, Inc.
Waynesboro VA
(540) 221-4444
Original Message:
Sent: 10-28-2024 10:50
From: Wayne Schulz
Subject: What's the latest with your clients using Starship? Have they started to move over to cloud based processing?
A customer said during their V-Technologies annual renewal they were offered:
I am due to re-up my on prem yearly support. They did say if we moved to cloud they could apply some of this payment to the cloud installation.
I think the move to StarShip Cloud is probably inevitable since V-Technologies seems to be signaling large annual increases and no new features for perpetual users. With respect to V-Technologies it definitely seems like problem 1 is out of the way ( upgrade for UPS OAUTH compatibility ) and now problem 2 is getting a promotion ( on prem to cloud migrations for StarShip users).
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Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT
Original Message:
Sent: 10-28-2024 10:39
From: Kate Krueger
Subject: What's the latest with your clients using Starship? Have they started to move over to cloud based processing?
Last winter we upgraded a large user to the cloud version and it was a complete disaster. The cloud version was not capable of connecting to more than one workstation so the client had to limp along with one shipping computer (when they usually have 5) for weeks until Starship told them to just go back to using the on-premise version. I don't believe the client has attempted to move to the cloud version again and I don't know if Starship has corrected the issue but it has definitely made me hesitate when a client asks if they should move to the cloud version!
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Kate Krueger
Consultant
MicroAccounting
214.800.5555x553