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  • 1.  What Knowledgesync components do I need to send al

    Posted 02-03-2012 13:19
    What Knowledgesync components do I need to send alerts for out of stock items via email. I see the KS Professional, Reports, Workflow. Do I need to buy add-ons to make this work or is just the KS Professional adequate? What do Reports and Workflow add?


  • 2.  RE: What Knowledgesync components do I need to send al

    Posted 02-03-2012 13:20
    You just need the base package. Reports is for sending Crystal reports and Workflow is to push scripts.


  • 3.  RE: What Knowledgesync components do I need to send al

    Posted 02-03-2012 13:20
    I think just the KS Professional will do notifications. If you wanted to set up escalations or something for them, then you would need the Workflow. Or if you wanted to email a Crystal report, you would need the Reports module.


  • 4.  RE: What Knowledgesync components do I need to send al

    Posted 02-03-2012 13:21
    It is called enterprise version now. professional version is not sold anymore.


  • 5.  RE: What Knowledgesync components do I need to send al

    Posted 02-03-2012 13:22
    Costs is $1799 + 399 for maintenance.


  • 6.  RE: What Knowledgesync components do I need to send al

    Posted 02-03-2012 13:22
    Oops!


  • 7.  RE: What Knowledgesync components do I need to send al

    Posted 02-03-2012 13:40
    Thanks - I quoted them the bundle just to cover my ass and because I don't think they're that interested. I'll use the overage as my fee to implement.


  • 8.  RE: What Knowledgesync components do I need to send al

    Posted 02-03-2012 13:49
    Reports allow you to create a Crystal report and add it to the e-mail as a pdf attachment. WAY easier to do if you are comfortable in Crystal. One less ""program language"" to learn and easier to format. I don't sell KS without the report module. Not sure what workflow brings to the table.