Sage 100

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  • 1.  We upgraded a customer from Sage 100 2013 to Sage

    Posted 08-09-2017 14:15
      |   view attached
    We upgraded a customer from Sage 100 2013 to Sage 100 2016 (standard) back in early February. Before the upgrade they had no problem selecting a single department when running financial reports. Now, even if they choose just one department or a range, the report spits out all departments. Any ideas?


  • 2.  RE: We upgraded a customer from Sage 100 2013 to Sage

    Posted 08-09-2017 14:20
      |   view attached
    there is a fix for this. Known issue on KB I think. i'll see if I can find anything to help you out.

    Attachment(s)

    pdf
    GL5003-T_GL5004-T_GL5005-T___GL_Financi...pdf   281 KB 1 version


  • 3.  RE: We upgraded a customer from Sage 100 2013 to Sage

    Posted 08-09-2017 14:35
    As a workaround until you can install the patch, run the reports from the STANDARD Report Group. This only occurs in 'custom' report groups.


  • 4.  RE: We upgraded a customer from Sage 100 2013 to Sage

    Posted 08-10-2017 07:56
    Yes, the fix @NancyHanson posted worked for one of my clients.


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