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  • 1.  We just upgraded a client from version 4.5 to 2016

    Posted 01-10-2017 06:34
    We just upgraded a client from version 4.5 to 2016. they have several payroll import jobs. all of the jobs give us a message ""company code LAU"" they have never had a company code ""LAU"" in their history. I created a company code LAU by copying data from their live company and now the imports bring the data into company LAU regardless of what company we are logged into when we run the import. WTH??? anyone seen this?


  • 2.  RE: We just upgraded a client from version 4.5 to 2016

    Posted 01-10-2017 06:36
    There's nothing in the job or the validation tabs to indicate LAU?


  • 3.  RE: We just upgraded a client from version 4.5 to 2016

    Posted 01-10-2017 06:39
    Is this 100c? Change your Desktop to Classic. There is also a fix available for this. See ID: 74397


  • 4.  RE: We just upgraded a client from version 4.5 to 2016

    Posted 01-10-2017 06:46
    There is a Sage hotfix for this on the Sage Portal


  • 5.  RE: We just upgraded a client from version 4.5 to 2016

    Posted 01-10-2017 06:50
    Thanks! I guess I should have searched the portal! it was just such a crazy message I didn't do that first. Appreciate the help and quick response!


  • 6.  RE: We just upgraded a client from version 4.5 to 2016

    Posted 01-10-2017 08:26
    David - can you post the fix for this - I am curious.... thanks Jeff


  • 7.  RE: We just upgraded a client from version 4.5 to 2016

    Posted 01-10-2017 08:43
    The message ""Data files not setup for company Lau"" no longer displays importing or exporting to the Payroll files using the Standard Desktop. DevID 105760 Knowledgebase ID 74397 Fixed in PU 2. Moral of the story is to ALWAYS have the current PU's installed....


  • 8.  RE: We just upgraded a client from version 4.5 to 2016

    Posted 01-10-2017 14:47
      |   view attached
    Here is the program fix, but it is only for PU1. if you can put the latest PU on I would recommend it. in this case the client has several enhancements and they tested for about 6 weeks. (they tested very slowly). and once they were ready to go live I didn't want to jeopardize things by reinstalling every thing. installing this fix will be easier believe it or not.

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