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  • 1.  We have an opportunity with a company that is aski

    Posted 05-08-2015 10:11
    We have an opportunity with a company that is asking about utility billing. Trying to do a little homework before we talk to them, does anyone have experience with this? Anyone know what they might mean and need it to do differently?


  • 2.  RE: We have an opportunity with a company that is aski

    Posted 05-08-2015 10:27
    Did a lot of this years ago, but not in Sage. Seems like a few (several?) A/R Misc items will serve the functions you need. Pay attention to price levels if there are discounts (or add-ons) based on consumed volume. Also, some utility companies have seasonal price variations so that's going to have to come into consideration. Other price levels may be related to incomes of consumers, etc. It seems like all of these situations will be well suited to a base price with pricing add-ons as needed. Of course, regulatory concerns will come into play as well. Come to think of it, Google may be a better friend than I am. One of the biggest challenges we had were with step-tiered differential billings. In one (basic) water company, if the customer used over a certain number of gallons, they got a discount but only for the water above the base. Pricing schedules were multi-tiered. For example, from 1 to 1000, price x. From 1001 to 2000, price x-y%. From 2001 to 3000, price x-z%. And so on. The system we were using at the time would automatically apply the discounts based on the volumes and cutoffs. We quickly learned, though, that if their meters were read late, customers were getting a lot of water a lower rates than they should have because the system was subtracting the last meter read from the current meter read. Clear as mud? Yeah, they thought so too. Ultimately, we fixed that problem with a personnel change and increased the company bottom line by a million bucks a year. Yeah, the heady days of accounting and dBase III+ programming. :-) There are a couple of other stories but I'm already too windy....... (Can we bill for wind?)


  • 3.  RE: We have an opportunity with a company that is aski

    Posted 05-08-2015 10:35
    Thanks Lou, that is as clear as mud. That does help get me up to speed with some of the issues they'll probably need to address though. We saw something called Utility Billing on Blytheco's site. Not sure if that was still a valid add-on.


  • 4.  RE: We have an opportunity with a company that is aski

    Posted 05-08-2015 10:41
    Not to mention, I just realized I referred to misc item codes and you can't do price levels that way. Ugh. I'm betting it would be well worth it to find an enhancement that does that for you, even if it IS from Blytheco.


  • 5.  RE: We have an opportunity with a company that is aski

    Posted 05-08-2015 10:44
    Ok, we'll look into it. Thanks again, Lou.