Sage 100

We have an ACH vendor that we send payments to, that has letters in middle of their account #. We set them up with just numbers (no letters), and the money gets to them each time, However sometimes we receive a notification from the bank that we are using an incorrect account number since the MAS90 account number does not have the letters included because it only allows numeric account numbers

The money is getting there because the alpha's in the account # generate an exception at the bank. The receiving bank then has to manually code the right account number and resend it to the recipient. The account # without the alpha characters probably gives them just enough info to code it to the right recipient but there is always the possibility that they will get it wrong, sooner or later. I'm surprised you aren't getting a nastygram from the bank more often.

Is there a solution which can be recommended that accommodates alpha account codes? Has Sage added this capability to recent releases?

Update: I'm getting more info from the customer since I seem to be able to change the account number to include alpha characters. I'm unsure if their request was one of ""how do I change"" vs ""It won't let me change