Sage 100

We have a client on MAS 200 4.4 moving from PC Charge to SPS. I have had little experience in this area other than to keep PC Charge running and the client had a couple questions. Can a refund for returned goods be handled by applying a credit memo to the invoice and using a Credit Card Payment Type? With PC Charge the client was using 2 steps, one in PC Charge and the other in MAS. Is there a PC Charge report that will list pending authorizations? In the case of a pending authorization, the client was planning on charging the card through the PC Charge system and paying the invoice out of Cash in MAS 200. Is this an OK method? Thanks

Re: your first question, the credit card processing functionality is the same regardless if using PCCharge or SPS. However, if Sage 100 shows the original invoice as being paid via credit card and you wish to issue the credit against that original credit card, you should simply be able to enter the S/O CM and select the original invoice in the Apply To field - and the original cc info should present itself. Otherwise it's likely still a 2-step process. Not sure I follow your 2nd question.

@BrettZimmerman, Thanks for responding. Your reply confirms what a KB article indicated but it wasn't clear if it worked for PCC, SPS or both. The client has always done it in two steps and 99% of the time it is a credit on an invoice that was paid by a credit card. I think they will be happier doing it in one step. The second question had to do with getting a list of pre-authorizations, not pendig. My bad. They wanted that to make sure they didn't double authorize any transactions while jumping to SPS. I just made a custom lookup list of of open sales orders that was filtered by the Payment Method field in the Payment Type file. Fields related to the authorizations are plentiful and the client got everything they wanted.