Thanks, everybody, for watching, and for saving your comments here. It's interesting to be able read these after the fact. Comments and answers to some questions:
Pascal WAS in the room, but it was the wrong one. Pascal Van Dooren was there from Avalara, and Tom mentioned him by name a couple of times, which created the confusion among the Internet audience.
Tom Miller was the only Sage staffer there, although Langner was supposed to have been there.
I just don't get why they allow Macdonald into an event more or less controlled by Sage, in which Sage's dirty laundry is being aired. I'm not comfortable with that at all, and I'm going to say so.
Steve has a last minute trip to Utah which he couldn't reschedule. I was disappointed as well.
Peter - I hope you heard me recognize you. Nice job on your posts and blogs re: subscription pricing.
Yes, Tom was frazzled at the end, but I hope that he knows, and that you know, that my personal interests aren't what I'm most concerned about. The subscription/ROR policy is **bs** and it must be changed. If you're thinking of dinging the old ROR because the EU is unhappy and moved away, wait till you see how happy the EU is with the new ROR, who receives no income from the relationship, other than occasional billed services. Taking the revenues away from the old ROR is not fair, particularly if the old ROR has not yet recouped their acquisition cost on the NLS. They are trying to solve the same problem by hitting us twice. The first hit is that renewal revenues are multipiled by the BP's renewal rate, and the second hit is this ROR thing. It's dramatic overkill, and I'll vote with my feet.