Sage 100

Waiting on a call back from support, they are busy...Client v5.4.1 STD installed IRD this week only thing seemed to change. Checked permissions everywhere I could think of in Sage and share drive. Had some issues with other modules earlier, but server reboot seemed to fix those. Can't print PR checks and have tried creating a new form. Have this data in a backup company to see if company specific but same issue. What is odd the #1 screen pops up when printing begins, then #2/#3. If I go into the form and verify database, I get the screen for login that you have to click the back button and then choose SOTAMAS90 and then get the right login screens. What is odd is the report comes back and says PR1_EmployeeMaster can't be found, do I want to remove. I don't remove it. That table is no where in the PR folder. Nor do I have it on my system, but I do not get errors if I try to print a check. Also checked and all PR files are there, not the disappearing issue. One more thing, client uses Access to query and he can't see all the PR files and he has a DB he uses for 401k and it is getting a login failure.

If you try to create a new Crystal Report and select PR1_EmployeeMaster, is it there? Seems like it might be a data dictionary issue.

Yes from my machine, same machine I sent the form screen shot. In crystal for a new report you see PR1_EmployeeMaster, do not see PR1

That's right. In Crystal, it shows as PR1_EmployeeMaster but if you look for the actual file in the PRxxx data file folder, it will be PR1xxx.soa

Finaly got my call back from Sage, let's see what they come up with.

So 5 hours later working with Ryan up to Ronnie at Sage, the DDICTS for PR were corrupt from IRD install, Guess this was a problem way back in the day and Ronnie said to try and replace them and it worked.

Ryan said he is writing up a KB article

IRD install - recommend DDICTS backup first?

That's what I am going to do.