Visited a small SAGE 100 ERP customer that I had not worked with for awhile. They are still using mostly Windows XP workstations, but will add some Windows 7 Pro workstations soon. They have converted their Windows server to a virtual machine (VMware) and now I cannot access the server OS, at the server. What do I use to install SAGE 100 ERP updates, TTUs, etc.? Is the proper way to access the Windows server OS by using a RDC (Remote Desktop Connection) from a Windows XP workstation?
Also, if I want to make a complete backup (copy) of the SAGE 100 ERP system, before I install any updates, will the copy run faster in RDC mode, or should I use mapped drives and Windows Explorer on the Windows XP workstation.