Sage 100

Via [Sage KB](https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=20272&sliceId=1&cmd=displayKC&dialogID=86703&docType=kc&isLoadPublishedVer=&stateId=86704&docTypeID=DT_Article&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl): New registration keys for version 3.71 and prior (also known as Legacy Keys) can no longer be generated by Sage. New registration keys that use an old (Legacy or Vantive) customer account number - even for versions up to 4.40 - can also no longer be generated. The systems that generated and stored those keys have been permanently retired.

I think this means in order to get new keys you must be on plan and on a supported version

Sure glad Sage is not in the car business.

Does that mean that they will have time now to make sure the product keys are correct? 4 out of 5 of the last upgrades I've done were invalid.

I haven't had to upgrade keys in a while but the switch from old to new customer numbering does seem problematic.

This was a win-back from the spring, the new keys were generated in April and they were wrong when I went to install in May. I told the Sage support person I might have to go back to having them verify each install before I go out. I remember the switch from the old number to the new, I would call to verify for each new install.

Something seems fishy. You're telling me you talked to a Sage person in April and then again in May and it was the same person? That has to be a recent record for Sage employment longevity.

I still have Sage validate keys every time. Been bitten twice in the last few months.