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via Big Louie:Something came up with my recent u

  • 1.  via Big Louie:Something came up with my recent u

    Posted 02-13-2013 09:24
    via Big Louie: Something came up with my recent upgrade to v5.00.1 that I wanted to share with you so you could pass onto the group. After upgrading both MAS and SageCRM it was no longer possible to create a new order or quote in CRM. It returned an error message that an Illegal Access Attempted. I found two things that corrected this. One, on the server the Integration Engine was disabled and stopped. I had to re-enter the account password, enable and restart. In MAS, in the CRM Server Option panel it appears in the new version because you can have more than one company now there are incidents. I found two incidents but the port ID was set to zero (0), something that should never happen, it should be 8888. When I attempted to change to 8888 it would not let me. Returned an error message that another incident was using this information. I fixed by going into DFDM and going into the CU_Customer file and changing the value from zero to 8888. At this point the error message went away and things started working correctly. Not sure if this is a bug or not but one other person has reported it also. This is with MAS90. Here is a link where I talk about it. http://community.sagemas.com/t5/Customer-Relationship-Management/Illegal-Access-Attempt/m-p/90459/highlight/false#M460 With Regards, Louis Araiza Chief Financial Officer Global Valve and Controls 8535 Jackrabbit Rd. Ste. i Houston, TX 77095 713.443.9807-cell 281.463.1474-office 281.463.7735-fax