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  • 1.  Very odd morning - v2017 Adv PU2 - Kept trying to

    Posted 01-03-2018 05:51
    Very odd morning - v2017 Adv PU2 - Kept trying to copy company PR files to an existing back up company. Checked employee maint in BU company to verify. Nothing. Checked the BU PR data folder. GL data was there, but no PR. Double checked data path in company maintenance. Tried again. Nada. Clicked on change data path in company maintenance and copied correct pathing. Tried again. Nada. except the GL data was in the PR folder. Eventually after getting the same results five times in a row, I created a new backup company and recopied. Success. Too much to do today to try to sort this out. Will chalk it up to the cold temperatures here at the World HQ.


  • 2.  RE: Very odd morning - v2017 Adv PU2 - Kept trying to

    Posted 01-03-2018 08:42
    I just had a similar issue where it kept saying the destination company files were in use. I renamed the MAS_XXX folder and then copied it again successfully.


  • 3.  RE: Very odd morning - v2017 Adv PU2 - Kept trying to

    Posted 01-03-2018 10:04
    I had the same problem last week. There was a rogue directory in the MAS_XXX or one of the data tables (i.e. PRXXX). Deleted the sub-directory and the copy ran. https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=44992&sliceId=1&cmd=displayKC&dialogID=765419&docType=kc&isLoadPublishedVer=&stateId=765421&docTypeID=DT_Article&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl


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