Sage 100

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  • 1.  Vertex functionality not working

    Posted 08-18-2022 13:30
    We have a client that implemented Vertex shortly after an upgrade to Sage 100 Advanced 2021 PU3.  All workstations run prior to Vertex install function as expected.  Workstations installed after the server Vertex install open and function with the exception of any Vertex functionality.  This may be a mere coincidence.  We get errors when try to validate addresses or perform a credit memo or debit memo.

    We have Vertex development team involved but it has been slow going to resolve.  Has anyone had this issue?

    Disclaimer: The client chose this solution after we presented and recommended Avalara (after reviewing 90minds).

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    Larry Bradford
    Accounting Technology LLC Consultant and Owner
    Accounting Technology, LLC
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  • 2.  RE: Vertex functionality not working

    Posted 08-18-2022 13:38
    It's been awhile (and it doesn't sound like anything has improved) but I believe there is a Vertex installer that needs to be run at each workstation (or maybe files copied from the server to the workstation?).

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    Phil McIntosh
    President
    Friendly Systems, Inc.
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  • 3.  RE: Vertex functionality not working

    Posted 08-18-2022 13:48
    Thank you.  That has been run.

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    Larry Bradford
    Accounting Technology LLC Consultant and Owner
    Accounting Technology, LLC
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    Original Message


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