Sage 100

 View Only
  • 1.  Version Upgrade (v2022 ADV) from v2016 STD results in slow access to services.bestsoftware.com

    Posted 12-01-2022 11:19
    User is streaming music is encountering lag when accessing Internet from Customer maintenance window (maps or UPS tracking.  Has anyone encountered similar issue?  He doesn't like the "don't stream" workaround.

    Jeff I want to bring up again the scenario that if I have music streaming and I need to go on the internet I get the below screen.

     

    It doesn't help to "reload" and when I click on the 2 blue options above they say nothing is wrong. This has started since we updated SAGE. I gets frustrating when I search for a customer or I try to track a shipment for a customer on the UPS site. It happens not always, but probably 90% of the time. What needs to be done?

     



    ------------------------------
    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------


  • 2.  RE: Version Upgrade (v2022 ADV) from v2016 STD results in slow access to services.bestsoftware.com

    Posted 12-01-2022 11:52
    What does speedtest.net show as their Internet speed?

    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------



  • 3.  RE: Version Upgrade (v2022 ADV) from v2016 STD results in slow access to services.bestsoftware.com

    Posted 12-01-2022 12:11
    If it works fine when not streaming then it is 100% an IT issue (not Sage related).

    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    ------------------------------