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  • 1.  Version 4.5 - Custom Reports are hanging when runn

    Posted 05-29-2014 13:31
    Version 4.5 - Custom Reports are hanging when running from inside Sage or previewing directly from Crystal Reports on users machine. Reports are running fine when loading directly on server. Uninstalled and reinstalled workstation, created a copy of report and re-imported into Sage, added parameters to speed up data search and still no luck. User is Admin and has full read/write to server. Thoughts?


  • 2.  RE: Version 4.5 - Custom Reports are hanging when runn

    Posted 05-30-2014 11:30
    Was UAC turned off when you did the workstation install?


  • 3.  RE: Version 4.5 - Custom Reports are hanging when runn

    Posted 05-30-2014 11:33
    Did the standard reports run okay?


  • 4.  RE: Version 4.5 - Custom Reports are hanging when runn

    Posted 05-30-2014 13:19
    @JaneCavanaugh UAC is set to never nofity. @MoiraGoggin the standard reports seem to run just fine. The ones that are getting hung up are the ones imported into the Custom Menu through Report Manager.


  • 5.  RE: Version 4.5 - Custom Reports are hanging when runn

    Posted 05-30-2014 14:22
    Is it possibly something with the ODBC in the custom reports?


  • 6.  RE: Version 4.5 - Custom Reports are hanging when runn

    Posted 05-30-2014 14:40
    UPDATE: It appears to only be some custom reports. So Jane that is a possibility. I have gone in and verified the database, and it updates just fine. Is there another option I have other than just re-creating the report?


  • 7.  RE: Version 4.5 - Custom Reports are hanging when runn

    Posted 05-30-2014 14:47
    Look under Database, Set Datasource Location in Crystal. A long shot, but maybe...


  • 8.  RE: Version 4.5 - Custom Reports are hanging when runn

    Posted 05-30-2014 14:57
    @JaneCavanaugh You are amazing! That fixed it!


  • 9.  RE: Version 4.5 - Custom Reports are hanging when runn

    Posted 05-30-2014 14:59
    Too cool. A good way to end Friday!