Sage 100

v5.2 Advanced... Enter user name and password fine and laucher appears but when user clicks on a menu item then nothing launches. pvxwin32 sessions in the task manager. the only way to get out of it is to kill the process in the task manager. Only happens on one workstation (and it happens to be the president of the company). Trend micro virus software... configuration pushed out from the server and apparently has excluded the mas90 folder on the server and workstation... same configuration for everyone so suspicious why only happening on one computer.

Did you try checking or unchecking the Spawn Tasks button in User Maintenance?

is this a new upgrade or suddenly started happening? if is suddenly started happening I would get all users out and rename SY_Workstation, SY_Console, and sessions.pvk

Upgraded 3 weeks ago. Fine until now then started happening suddenly.

@MichelleNichols Unchecked the spawn tasks for user affected and that seemed to do the trick. Thank you! i usually associate enabling spawn tasks if there is a connection issue. It never occurred to me to turn it off. It is not checked for the majority of the other users. troubleshooting was more difficult because one of the accountants ""who knows a lot about IT"", tried reinstalling WS setup and then getting ""Cannot Open Activation Key File - No Valid Activation Found"" when launching Sage 100. turned off UAC and re-installed then ran in XP compatibility mode (Win 7 computer).