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  • 1.  v5.00.5 Manual Check and payment entry Check some

    Posted 05-14-2015 10:07
    v5.00.5 Manual Check and payment entry Check somehow grabbed extra invoices when posting. We have figured out the cause (duplicate check numbers), and are now looking for the solution. The Check amount is different than the lines amount (Check = $866, lines = $1221). We can't reverse the check becuase it is out of balance. I can go in an change the check amount in DFDM, but what issues will that cause going down the line? Anyone run into this before?


  • 2.  RE: v5.00.5 Manual Check and payment entry Check some

    Posted 05-14-2015 13:00
    Haven't seen this issue before, yet there is a sequence number in the check records. Can you look at those to make certain the correct detail records are tied to the correct header records?


  • 3.  RE: v5.00.5 Manual Check and payment entry Check some

    Posted 05-14-2015 13:49
    My guess is none (or minimal), as the check amount is more of a control value that validates distributions. Which amount hit cash?


  • 4.  RE: v5.00.5 Manual Check and payment entry Check some

    Posted 05-14-2015 14:31
    @MarkKotyla The greater of the two hit Cash, prior to him calling he has the GL all figured lout and which entries need to be made, but we need to reverse the checks so we can recall the invoices and reissue them correctly.


  • 5.  RE: v5.00.5 Manual Check and payment entry Check some

    Posted 05-14-2015 14:44
    IF you've already verified the sequence #'s Michelle mentioned, I'd DFDM the check amount to 1221, as that's what hit cash.


  • 6.  RE: v5.00.5 Manual Check and payment entry Check some

    Posted 05-14-2015 14:56
    You two are lifesavers, this is exactly what I needed. Thank you!!!