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V4.50.5 unable to print Period/Year End reports in

  • 1.  V4.50.5 unable to print Period/Year End reports in

    Posted 01-10-2014 15:10
    V4.50.5 unable to print Period/Year End reports in payroll. IT goes through the motions like it is printing, but nothing ever shows up in the print queue or prints out to the printer. Results are the same from any machine and any printer (even PDF). Attempted to reinstall the IRD thinking it may have had something to do with it and get a ""Post Initilization Failed"" message (No other info) . Clicking ok takes us to the ""finish"" screen. Going into the activity log shows it as being installed.... Any thoughts?


  • 2.  RE: V4.50.5 unable to print Period/Year End reports in

    Posted 01-10-2014 15:11
    UAC controls are off and we ran as admin


  • 3.  RE: V4.50.5 unable to print Period/Year End reports in

    Posted 01-10-2014 15:17
    Often when printing fails a pvx task hangs. I would make sure there are no hung Pvx tasks. I would check both workstations and server. I would think the server should be restarted.


  • 4.  RE: V4.50.5 unable to print Period/Year End reports in

    Posted 01-10-2014 15:19
    Thanks Ron, we tried that. Checked the server for pvx's, rebooted workstation, rebooted server, and still unable to print.


  • 5.  RE: V4.50.5 unable to print Period/Year End reports in

    Posted 01-10-2014 15:21
    Unable to preview also?


  • 6.  RE: V4.50.5 unable to print Period/Year End reports in

    Posted 01-10-2014 15:22
    Can you print/preview any of these reports if you don't go through period end?


  • 7.  RE: V4.50.5 unable to print Period/Year End reports in

    Posted 01-10-2014 15:22
    Preview is greyed out in P/R reports... I think that is standard though?


  • 8.  RE: V4.50.5 unable to print Period/Year End reports in

    Posted 01-10-2014 15:24
    Good Question! Now why didn't I think of that. I'll report back soon


  • 9.  RE: V4.50.5 unable to print Period/Year End reports in

    Posted 01-10-2014 15:27
    I typed 'Post Initialization failed' into the new knowledgebase nothing returned. I typed it into the old knowledgebase and I got 100 hits.


  • 10.  RE: V4.50.5 unable to print Period/Year End reports in

    Posted 01-10-2014 15:32
    The answer to your question is yes, they did print individually... which lead me to wonder if it was paperless office and indeed it was. Paperless office was Autoprinting PDF and nor pulling up the preview. So that problem is solved, but we still run into the IRD issue... TTU2014Q1 is having the same problem (ran it out of curiosity).


  • 11.  RE: V4.50.5 unable to print Period/Year End reports in

    Posted 01-10-2014 15:37
    There are no hits on the knowledgebase for that error?


  • 12.  RE: V4.50.5 unable to print Period/Year End reports in

    Posted 01-10-2014 15:38
    Does the error occur both from the server and a workstation. I would try both.


  • 13.  RE: V4.50.5 unable to print Period/Year End reports in

    Posted 01-10-2014 15:50
    Happens from both, yes. :( One solution down, 99 more to go. I tried running pvxcom.exe from the server and still nada... 99 solutions from sage on the wall, 99 solutions from sage. Take one down and....


  • 14.  RE: V4.50.5 unable to print Period/Year End reports in

    Posted 01-10-2014 16:19
    @MichelleBennion - It sounds better when you are drinking beer.......