Sage 100

v4.4 pu4 advanced - Customers are in 3 divisions - 10-xxxxxxx, 20-xxxxxxx, and 40-xxxxxxx. There are 3 SO invoice batches each day, one for each division, Division 40 is new. Posting by division is set up. The daily sales journal is printed and updated separately for each batch. . The 10 and 20 batches are included a Daily Sales Recap by Customer and a Daily Sales Recap by Division, but the 40 batch is not. Can you think of any explanation for this? They are using paperless office. I checked division maintenance and all looks OK.

Could a wrong posting date do this?

Interesting @RonGouveia Client said that it seems to occur when she changes the posting date... Why would this matter? What does the posting date have to do with these recaps?

Could the recaps be grouped by date?

Possibly. Good thought. Should be easy to test.

If I recall, the Daily Recaps will include only those customers, warehouses, etc. that had sales that day, so perhaps the 40 division didn't have any sales that day.