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  • 1.  v4.1 SP1 - There are 2 manual checks written to ve

    Posted 07-21-2014 09:26
    v4.1 SP1 - There are 2 manual checks written to vendor# 2632 in May. These were ACH's that have cleared the bank. They are recorded on the vendor account and in the bank reconciliation file as they should be. I cannot locate these transactions hitting the G/L. When drilling down on the payment, a transaction for a different vendor number is displayed. See screenshots.


  • 2.  RE: v4.1 SP1 - There are 2 manual checks written to ve

    Posted 07-21-2014 09:36
    Did you double check the GL\Maiin\DTR to make sure it was posted.


  • 3.  RE: v4.1 SP1 - There are 2 manual checks written to ve

    Posted 07-21-2014 09:45
    Try Payment History Inquiry. You will probably have to use the arrow keys to walk through all of the same ""11111"" check numbers until you get to the right one.


  • 4.  RE: v4.1 SP1 - There are 2 manual checks written to ve

    Posted 07-21-2014 10:05
    I have seen the wrong vendor come up in history when the customer has used the same check number more than once. What @Beth said - this should show if the same check number was used multiple times with different vendors. Check the posting date on the transaction once you find it.


  • 5.  RE: v4.1 SP1 - There are 2 manual checks written to ve

    Posted 07-21-2014 13:23
    This is a mystery. It is not in the DTR. Although there are about 10 check number 111111 in Payment History Inquiry, none of them are for this vendor number. Bizarre... maybe the check register update was interrupted? How can the check show as applied to a vendor invoice but not be in any of the history files?


  • 6.  RE: v4.1 SP1 - There are 2 manual checks written to ve

    Posted 07-21-2014 13:24
    Thanks ladies for you help! I believe I am going to recommend using a different check number from now on and post a manual entry to the GL.