Sage 100

Not just you, hon. Mine looked like it was going to run (the little circle thing showed up briefly), but then it decided NAW. I checked and it's not in Task Manager, either. The odd thing is that apparently it works INSIDE Sage, though, because my reports converted.

Exactly what is happening to me (little circle, then nothing).  Since I have converted the data and said no to the other two options, I don't get a mulligan to convert in Sage.  I suppose I can remigrate the data and hope for the redo option....

Did you run this up the Sage flagpole?

Not just you, hon. Mine looked like it was going to run (the little circle thing showed up briefly), but then it decided NAW. I checked and it's not in Task Manager, either. The odd thing is that apparently it works INSIDE Sage, though, because my reports converted.

Instead of remigrating, perhaps copy the MAS_ABC folder from 2025 to 2026, and convert that... which should enable the option to convert reports.

Exactly what is happening to me (little circle, then nothing).  Since I have converted the data and said no to the other two options, I don't get a mulligan to convert in Sage.  I suppose I can remigrate the data and hope for the redo option....

Did you run this up the Sage flagpole?

Not just you, hon. Mine looked like it was going to run (the little circle thing showed up briefly), but then it decided NAW. I checked and it's not in Task Manager, either. The odd thing is that apparently it works INSIDE Sage, though, because my reports converted.

To late.  Small data sets.  Didn't take that long.

Thanks for the thought.

Posted on the Community.  Hopeful for a response, not hopeful for a quick fix

Community Hub

Instead of remigrating, perhaps copy the MAS_ABC folder from 2025 to 2026, and convert that... which should enable the option to convert reports.

Exactly what is happening to me (little circle, then nothing).  Since I have converted the data and said no to the other two options, I don't get a mulligan to convert in Sage.  I suppose I can remigrate the data and hope for the redo option....

Did you run this up the Sage flagpole?

Not just you, hon. Mine looked like it was going to run (the little circle thing showed up briefly), but then it decided NAW. I checked and it's not in Task Manager, either. The odd thing is that apparently it works INSIDE Sage, though, because my reports converted.

Surprise, surprise, Support is unable to duplicate (Community Hub).  I have requested a support case # to expedite the support call.

FWIW, I remigrated the data and converted.  This time, I converted all companies AND the Crystal reports.  For good measure, I went all in and updated the CO panels as well.

Crystal Reports converted this time around.  First time that I took this route.  I did not see any status update panel for the Crystal process.  No log was created that I could see.  Would be nice to have a log.  On the good news front, I did not have to delete the *.rp_ files upon completion.

To late.  Small data sets.  Didn't take that long.

Thanks for the thought.

Posted on the Community.  Hopeful for a response, not hopeful for a quick fix

Community Hub

Instead of remigrating, perhaps copy the MAS_ABC folder from 2025 to 2026, and convert that... which should enable the option to convert reports.

Exactly what is happening to me (little circle, then nothing).  Since I have converted the data and said no to the other two options, I don't get a mulligan to convert in Sage.  I suppose I can remigrate the data and hope for the redo option....

Did you run this up the Sage flagpole?

Not just you, hon. Mine looked like it was going to run (the little circle thing showed up briefly), but then it decided NAW. I checked and it's not in Task Manager, either. The odd thing is that apparently it works INSIDE Sage, though, because my reports converted.

No rp_ files - make sure you have a backup.  A recent 2025 conversion two custom reports got hosed by mascrw.exe (file size was 0).

Surprise, surprise, Support is unable to duplicate (Community Hub).  I have requested a support case # to expedite the support call.

FWIW, I remigrated the data and converted.  This time, I converted all companies AND the Crystal reports.  For good measure, I went all in and updated the CO panels as well.

Crystal Reports converted this time around.  First time that I took this route.  I did not see any status update panel for the Crystal process.  No log was created that I could see.  Would be nice to have a log.  On the good news front, I did not have to delete the *.rp_ files upon completion.

To late.  Small data sets.  Didn't take that long.

Thanks for the thought.

Posted on the Community.  Hopeful for a response, not hopeful for a quick fix

Community Hub

Instead of remigrating, perhaps copy the MAS_ABC folder from 2025 to 2026, and convert that... which should enable the option to convert reports.

Exactly what is happening to me (little circle, then nothing).  Since I have converted the data and said no to the other two options, I don't get a mulligan to convert in Sage.  I suppose I can remigrate the data and hope for the redo option....

Did you run this up the Sage flagpole?

Not just you, hon. Mine looked like it was going to run (the little circle thing showed up briefly), but then it decided NAW. I checked and it's not in Task Manager, either. The odd thing is that apparently it works INSIDE Sage, though, because my reports converted.

Sage Support Update - Nathon and Angelo spent about 90 minutes on a session.  They uploaded files for further evaluation.

No rp_ files - make sure you have a backup.  A recent 2025 conversion two custom reports got hosed by mascrw.exe (file size was 0).

Surprise, surprise, Support is unable to duplicate (Community Hub).  I have requested a support case # to expedite the support call.

FWIW, I remigrated the data and converted.  This time, I converted all companies AND the Crystal reports.  For good measure, I went all in and updated the CO panels as well.

Crystal Reports converted this time around.  First time that I took this route.  I did not see any status update panel for the Crystal process.  No log was created that I could see.  Would be nice to have a log.  On the good news front, I did not have to delete the *.rp_ files upon completion.

To late.  Small data sets.  Didn't take that long.

Thanks for the thought.

Posted on the Community.  Hopeful for a response, not hopeful for a quick fix

Community Hub

Instead of remigrating, perhaps copy the MAS_ABC folder from 2025 to 2026, and convert that... which should enable the option to convert reports.

Exactly what is happening to me (little circle, then nothing).  Since I have converted the data and said no to the other two options, I don't get a mulligan to convert in Sage.  I suppose I can remigrate the data and hope for the redo option....

Did you run this up the Sage flagpole?

Not just you, hon. Mine looked like it was going to run (the little circle thing showed up briefly), but then it decided NAW. I checked and it's not in Task Manager, either. The odd thing is that apparently it works INSIDE Sage, though, because my reports converted.

Epilogue - After another two plus hours on my system, this is the resolution.

UNINSTALL the workstation runtime DLLs, then reinstall them using WKSETUP Autorun.exe!  After the DLLs have been reinstalled, CANCEL the installation process.  There is no need continue with the fix/modify steps!

I shared this with @Beth Bowers.  She confirmed that it resolved her issue as well.

That simple!

The above step is part of my SOP process for installing the workstation.  For reasons unknown to me, I skipped the step when installing v2026.  My bad!

Below is Nate's (tech support) resolution writeup .

1. Uninstall existing SAP Crystal Reports Runtime x86 and x64 

Sage Support Update - Nathon and Angelo spent about 90 minutes on a session.  They uploaded files for further evaluation.

No rp_ files - make sure you have a backup.  A recent 2025 conversion two custom reports got hosed by mascrw.exe (file size was 0).

Surprise, surprise, Support is unable to duplicate (Community Hub).  I have requested a support case # to expedite the support call.

FWIW, I remigrated the data and converted.  This time, I converted all companies AND the Crystal reports.  For good measure, I went all in and updated the CO panels as well.

Crystal Reports converted this time around.  First time that I took this route.  I did not see any status update panel for the Crystal process.  No log was created that I could see.  Would be nice to have a log.  On the good news front, I did not have to delete the *.rp_ files upon completion.

To late.  Small data sets.  Didn't take that long.

Thanks for the thought.

Posted on the Community.  Hopeful for a response, not hopeful for a quick fix

Community Hub

Instead of remigrating, perhaps copy the MAS_ABC folder from 2025 to 2026, and convert that... which should enable the option to convert reports.

Exactly what is happening to me (little circle, then nothing).  Since I have converted the data and said no to the other two options, I don't get a mulligan to convert in Sage.  I suppose I can remigrate the data and hope for the redo option....

Did you run this up the Sage flagpole?

Not just you, hon. Mine looked like it was going to run (the little circle thing showed up briefly), but then it decided NAW. I checked and it's not in Task Manager, either. The odd thing is that apparently it works INSIDE Sage, though, because my reports converted.