Sage 100

Copy the one from 2024 over.  You're right, there's something wrong with the Crystal report. But the 2024 runs fine on it as long as they don't expand their invoice numbers.  And I assume that is why there is an issue, because someone had to touch the report for 2025.

Thanks for confirming and providing a resolution @Beth Bowers.

I am puzzled why, after 8 months, this has not been reported and/or fixed.  

Doesn't anyone print the report in summary?  Have resellers resolved without reporting it?  Or is Sage keeping this one "close to their vest" and making you ask "nicely" for the hotfix?

Copy the one from 2024 over.  You're right, there's something wrong with the Crystal report. But the 2024 runs fine on it as long as they don't expand their invoice numbers.  And I assume that is why there is an issue, because someone had to touch the report for 2025.

Yes.

:-)

Thanks for confirming and providing a resolution @Beth Bowers.

I am puzzled why, after 8 months, this has not been reported and/or fixed.  

Doesn't anyone print the report in summary?  Have resellers resolved without reporting it?  Or is Sage keeping this one "close to their vest" and making you ask "nicely" for the hotfix?

Thank you, Beth

I've let my team know you have a great day. Hope to see you all at 90 Minds. 

Kind Regards,

Carmen Cruz

Sage 100 Division Manager 

P. 503.620.3484 / E. carmen@benpor.com

 

Bennett/Porter & Associates, Inc.
12559 SW 69th Ave / Tigard, OR 97223
benpor.com / facebook / instagram

The information in this email and any attachments is considered confidential.

This information may be subject to legal, professional, or other privilege.

It must not be disclosed to any person without our authority. If you are not

the intended recipient you are not authorized to and must not disclose, copy,

distribute, or retain this message or any part of it. Please return this message to

 the sender immediately and delete any and all copies from your system.

Yes.

:-)

Thanks for confirming and providing a resolution @Beth Bowers.

I am puzzled why, after 8 months, this has not been reported and/or fixed.  

Doesn't anyone print the report in summary?  Have resellers resolved without reporting it?  Or is Sage keeping this one "close to their vest" and making you ask "nicely" for the hotfix?

Copy the one from 2024 over.  You're right, there's something wrong with the Crystal report. But the 2024 runs fine on it as long as they don't expand their invoice numbers.  And I assume that is why there is an issue, because someone had to touch the report for 2025.

Is it just me or is submitting a support ticket via the partner portal like getting root canal without any Novocain?  I give up.  Tried three, no, make that four times in both Edge and Chrome.  Nearly made it in Chrome, but after writing up the issue, I could not locate the save button.  Ugh

Thank you, Beth

I've let my team know you have a great day. Hope to see you all at 90 Minds. 

Kind Regards,

Carmen Cruz

Sage 100 Division Manager 

P. 503.620.3484 / E. carmen@benpor.com

 

Bennett/Porter & Associates, Inc.
12559 SW 69th Ave / Tigard, OR 97223
benpor.com / facebook / instagram

The information in this email and any attachments is considered confidential.

This information may be subject to legal, professional, or other privilege.

It must not be disclosed to any person without our authority. If you are not

the intended recipient you are not authorized to and must not disclose, copy,

distribute, or retain this message or any part of it. Please return this message to

 the sender immediately and delete any and all copies from your system.

Yes.

:-)

Thanks for confirming and providing a resolution @Beth Bowers.

I am puzzled why, after 8 months, this has not been reported and/or fixed.  

Doesn't anyone print the report in summary?  Have resellers resolved without reporting it?  Or is Sage keeping this one "close to their vest" and making you ask "nicely" for the hotfix?

Copy the one from 2024 over.  You're right, there's something wrong with the Crystal report. But the 2024 runs fine on it as long as they don't expand their invoice numbers.  And I assume that is why there is an issue, because someone had to touch the report for 2025.

Jeff I had the worst time trying to submit a ticket in the portal and had the same problems as you.  I had to give up.

Is it just me or is submitting a support ticket via the partner portal like getting root canal without any Novocain?  I give up.  Tried three, no, make that four times in both Edge and Chrome.  Nearly made it in Chrome, but after writing up the issue, I could not locate the save button.  Ugh

Thank you, Beth

I've let my team know you have a great day. Hope to see you all at 90 Minds. 

Kind Regards,

Carmen Cruz

Sage 100 Division Manager 

P. 503.620.3484 / E. carmen@benpor.com

 

Bennett/Porter & Associates, Inc.
12559 SW 69th Ave / Tigard, OR 97223
benpor.com / facebook / instagram

The information in this email and any attachments is considered confidential.

This information may be subject to legal, professional, or other privilege.

It must not be disclosed to any person without our authority. If you are not

the intended recipient you are not authorized to and must not disclose, copy,

distribute, or retain this message or any part of it. Please return this message to

 the sender immediately and delete any and all copies from your system.

Yes.

:-)

Thanks for confirming and providing a resolution @Beth Bowers.

I am puzzled why, after 8 months, this has not been reported and/or fixed.  

Doesn't anyone print the report in summary?  Have resellers resolved without reporting it?  Or is Sage keeping this one "close to their vest" and making you ask "nicely" for the hotfix?

Copy the one from 2024 over.  You're right, there's something wrong with the Crystal report. But the 2024 runs fine on it as long as they don't expand their invoice numbers.  And I assume that is why there is an issue, because someone had to touch the report for 2025.

Glad to know I am not being gaslit.  I posted on the Community Partner Portal (Link Below).  Please post about your experience there.

Community Hub

Jeff I had the worst time trying to submit a ticket in the portal and had the same problems as you.  I had to give up.

Is it just me or is submitting a support ticket via the partner portal like getting root canal without any Novocain?  I give up.  Tried three, no, make that four times in both Edge and Chrome.  Nearly made it in Chrome, but after writing up the issue, I could not locate the save button.  Ugh

Thank you, Beth

I've let my team know you have a great day. Hope to see you all at 90 Minds. 

Kind Regards,

Carmen Cruz

Sage 100 Division Manager 

P. 503.620.3484 / E. carmen@benpor.com

 

Bennett/Porter & Associates, Inc.
12559 SW 69th Ave / Tigard, OR 97223
benpor.com / facebook / instagram

The information in this email and any attachments is considered confidential.

This information may be subject to legal, professional, or other privilege.

It must not be disclosed to any person without our authority. If you are not

the intended recipient you are not authorized to and must not disclose, copy,

distribute, or retain this message or any part of it. Please return this message to

 the sender immediately and delete any and all copies from your system.

Yes.

:-)

Thanks for confirming and providing a resolution @Beth Bowers.

I am puzzled why, after 8 months, this has not been reported and/or fixed.  

Doesn't anyone print the report in summary?  Have resellers resolved without reporting it?  Or is Sage keeping this one "close to their vest" and making you ask "nicely" for the hotfix?

Copy the one from 2024 over.  You're right, there's something wrong with the Crystal report. But the 2024 runs fine on it as long as they don't expand their invoice numbers.  And I assume that is why there is an issue, because someone had to touch the report for 2025.

This is how support can say "no one else is having this issue"...

Glad to know I am not being gaslit.  I posted on the Community Partner Portal (Link Below).  Please post about your experience there.

Community Hub

Jeff I had the worst time trying to submit a ticket in the portal and had the same problems as you.  I had to give up.

Is it just me or is submitting a support ticket via the partner portal like getting root canal without any Novocain?  I give up.  Tried three, no, make that four times in both Edge and Chrome.  Nearly made it in Chrome, but after writing up the issue, I could not locate the save button.  Ugh

Thank you, Beth

I've let my team know you have a great day. Hope to see you all at 90 Minds. 

Kind Regards,

Carmen Cruz

Sage 100 Division Manager 

P. 503.620.3484 / E. carmen@benpor.com

 

Bennett/Porter & Associates, Inc.
12559 SW 69th Ave / Tigard, OR 97223
benpor.com / facebook / instagram

The information in this email and any attachments is considered confidential.

This information may be subject to legal, professional, or other privilege.

It must not be disclosed to any person without our authority. If you are not

the intended recipient you are not authorized to and must not disclose, copy,

distribute, or retain this message or any part of it. Please return this message to

 the sender immediately and delete any and all copies from your system.

Yes.

:-)

Thanks for confirming and providing a resolution @Beth Bowers.

I am puzzled why, after 8 months, this has not been reported and/or fixed.  

Doesn't anyone print the report in summary?  Have resellers resolved without reporting it?  Or is Sage keeping this one "close to their vest" and making you ask "nicely" for the hotfix?

Copy the one from 2024 over.  You're right, there's something wrong with the Crystal report. But the 2024 runs fine on it as long as they don't expand their invoice numbers.  And I assume that is why there is an issue, because someone had to touch the report for 2025.