Sage 100

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  • 1.  v2022 StarShip Link not showing in StarShip client even though Link was installed

    Posted 05-08-2023 12:55

    I'm doing a Sage 100 Upgrade which includes Upgrading StarShip and migrating to new server, but even though I've installed the StarShip Link (twice), it's not showing in StarShip.  What am I missing?  All I see is the 2014 Link and a non-version-specific Link, of which neither is allowing us to access the v2022 data. 



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    Brett Zimmerman
    Net at Work
    Greater Boston Area
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  • 2.  RE: v2022 StarShip Link not showing in StarShip client even though Link was installed

    Posted 05-08-2023 13:19

    Make sure you have a compatible version of the StarShip Link and if StarShip with Sage 100.  There is a newer version of the "Link" software released last year.



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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
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  • 3.  RE: v2022 StarShip Link not showing in StarShip client even though Link was installed

    Posted 05-08-2023 13:20

    Sounds like it might be a Registration issue on V-tech's end.



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    Brett Zimmerman
    Net at Work
    Greater Boston Area
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  • 4.  RE: v2022 StarShip Link not showing in StarShip client even though Link was installed

    Posted 05-08-2023 13:41

    I gave up trying to upgrade these enhancements after customers insisted I contact the publisher within 3 minutes of hitting any glitch. Most third-parties have a bare bones/non-existent KB so unless everything goes super smooth you may end up paying anyhow. Just work it into the upgrade price.



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    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
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  • 5.  RE: v2022 StarShip Link not showing in StarShip client even though Link was installed

    Posted 05-08-2023 14:00

    Brent you need to call V0-technologies(Starship)  and they need to enable the link.  Once you refresh the licenses on the Starship  server it will all work.

     

    Jim

     

     

    Jim Woodhead | Principal Consultant

     

    





     

    p: 800.627.9032 x125 | m: 619.990.3946


    e: jimw@dsdinc.com

    w: dsdinc.com

     

     

     




    Original Message


  • 6.  RE: v2022 StarShip Link not showing in StarShip client even though Link was installed

    Posted 05-08-2023 15:23

    @Admin Karen, this can be removed from Urgent.



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    Brett Zimmerman
    Net at Work
    Greater Boston Area
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    Original Message


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