Sage 100

 View Only

  • 1.  V2021 not "remembering" last form code used

    Posted 09-14-2021 17:17
    Hi - has anyone seen this behavior in Sage 2021, where even if you were to quick print a sales order or invoice with form code SPECIAL, next time you printed, it would still be on STANDARD and you would have to change it again.

    thanks
    Jeff F.

    ------------------------------
    Jeff Fiddelman
    Exeplex, LLC
    ------------------------------


  • 2.  RE: V2021 not "remembering" last form code used

    Posted 09-14-2021 17:38
    @Jeff Fiddelman - Make sure no one used the new "Default Form Maintenance" on the Setup Menu in Library Master to assign STANDARD as the form code​

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Tennessee Software Solutions
    269-445-1625
    ------------------------------



  • 3.  RE: V2021 not "remembering" last form code used

    Posted 09-14-2021 17:41
    First thing I tried to check - see my last post - the file is empty in any case.

    Looking for feedback from non-subscription 2021 sites....

    Jeff F.

    ------------------------------
    Jeff Fiddelman
    Exeplex, LLC
    ------------------------------

    Original Message


  • 4.  RE: V2021 not "remembering" last form code used

    Posted 09-14-2021 17:48
    INTERESTING.  Don't think I have any non-sub 2021's to verify.

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Tennessee Software Solutions
    269-445-1625
    ------------------------------

    Original Message


  • 5.  RE: V2021 not "remembering" last form code used

    Posted 09-14-2021 17:59

    Found it - article 111860

    Form codes not defaulting to last used in V2021 if it is not a subscription account.

    With engineering....

    Will try to escalate and report back.

    Need to put any non-subscription upgrade to 2021 on hold for now.

    JF



    ------------------------------
    Jeff Fiddelman
    Exeplex, LLC
    ------------------------------

    Original Message


  • 6.  RE: V2021 not "remembering" last form code used

    Posted 09-14-2021 17:40

    More info and clarification

    "SPECIAL" was just an example of any custom form code.....

    The customer had old keys, from before they went to subscription

    I could tell because when I tried to go into Default Form maintenance (new feature in 2021 for subscription only)
    it said that they could not use that feature, because they weren't subscription.

    When I updated their new keys, then the last form code started working, and the Default Form file was empty.... (but they could get in there to look)

    So the issue may be only for non-subscription 2021 sites.

    Will open a case with Sage unless anyone else has experienced this, and will report back.

    Working at the user now, but I have a saved copy where it is not working.

    Jeff F



    ------------------------------
    Jeff Fiddelman
    Exeplex, LLC
    ------------------------------



Related Content