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v2020 ADV error 65

  • 1.  v2020 ADV error 65

    Posted 10-29-2020 22:13
    Running into this error trying to print the customer office UDF maintenance listing in v2020.

    Not sure what to correct,  Thoughts are appreciated.

    Thanks in advance,


    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------


  • 2.  RE: v2020 ADV error 65

    Posted 10-30-2020 08:32

    Did you check to see if the .rpt is there and that they have rights to the folder?

     

    Rhonda McNamara

    Stewart Technologies, Inc.

    410-309-9550 x-1108 New!

     






  • 3.  RE: v2020 ADV error 65

    Posted 10-30-2020 10:13
    Yep,   As an additional note, they are using DSD Cash Basis for AP but I doubt that has any connection.  Also PU1 is installed,

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 4.  RE: v2020 ADV error 65

    Posted 10-30-2020 12:56
    I'm having the same issue with a v2020.0/PR2.20.2 Standard - no enhancements.

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    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
    San Jose CA
    800.627.9032 x221
    ------------------------------



  • 5.  RE: v2020 ADV error 65

    Posted 08-01-2021 12:00
    I'm now getting this during my upgrade to 2021.1 Premium with patches.  Also install DSD Premium DFDM.  Didn't try the report before PU1/patches/DSD.  
    Report is in Reports Directory, 
    I tried running the MASCRW utility but still have the message.
    I tried creating a new UDF, Still have message.
    I went back to my v2019 Providex and it works as designed.
    Did anyone ever figure out a resolution to this?  Don't see anything in Sage KB.
    Thanks
    N

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    Nancy Hanson
    Blytheco LLC
    Eagan MN
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  • 6.  RE: v2020 ADV error 65

    Posted 08-02-2021 08:05
    Edited by Jeff Schwenk 08-02-2021 08:05
      |   view attached
    Sorry, drawing a blank on resolution.  Big reason for ALWAYS posting a resolution to issues!!!!!

    I found this KB buried on page nine of possible issues when searching on "65".  Not a good outcome KB......

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member -140,000,000 is a TERRIBLE thing to waste!!!
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 7.  RE: v2020 ADV error 65

    Posted 08-02-2021 11:05
    I called Sage and there is a fix for this - has nothing to do with enhancements or patch level.  I've fixed a couple of installs using this.
    1. Make a backup of MAS90 folder (I just backed up the CM_UDFMaintenanceListing.wrk file in MAS_System)
    2. Log into Sage 100
    3. Select FileRun from toolbar
    4. Type: SYZCON
    5. Click OK
    6. Type: DD
    7. Press Enter
    8. Click on binoculars icon on Table name field
    9. Expand C/M and double-click 'CM_UDFMaintenanceListingWrk'
    10. Click on 'Data Elements' tab
    11. Move 'Sort Field' to top of list
    12. Click 'Exit' in lower right corner
    13. Type: BYE
    14. Try printing UDF List

    ------------------------------
    Mary Mays
    Sr. Consultant, DSD Business Systems
    DSD Business Systems
    Goddard KS
    316-269-4264
    ------------------------------



  • 8.  RE: v2020 ADV error 65

    Posted 08-02-2021 11:05
    I called Sage and there is a fix for this - has nothing to do with enhancements or patch level.  I've fixed a couple of installs using this.
    1. Make a backup of MAS90 folder (I just backed up the CM_UDFMaintenanceListing.wrk file in MAS_System)
    2. Log into Sage 100
    3. Select FileRun from toolbar
    4. Type: SYZCON
    5. Click OK
    6. Type: DD
    7. Press Enter
    8. Click on binoculars icon on Table name field
    9. Expand C/M and double-click 'CM_UDFMaintenanceListingWrk'
    10. Click on 'Data Elements' tab
    11. Move 'Sort Field' to top of list
    12. Click 'Exit' in lower right corner
    13. Type: BYE
    14. Try printing UDF List

    ------------------------------
    Mary Mays
    Sr. Consultant, DSD Business Systems
    DSD Business Systems
    Goddard KS
    316-269-4264
    ------------------------------



  • 9.  RE: v2020 ADV error 65

    Posted 08-02-2021 11:04
    I called Sage and there is a fix for this - has nothing to do with enhancements or patch level.  I've fixed a couple of installs using this.
    1. Make a backup of MAS90 folder (I just backed up the CM_UDFMaintenanceListing.wrk file in MAS_System)
    2. Log into Sage 100
    3. Select FileRun from toolbar
    4. Type: SYZCON
    5. Click OK
    6. Type: DD
    7. Press Enter
    8. Click on binoculars icon on Table name field
    9. Expand C/M and double-click 'CM_UDFMaintenanceListingWrk'
    10. Click on 'Data Elements' tab
    11. Move 'Sort Field' to top of list
    12. Click 'Exit' in lower right corner
    13. Type: BYE
    14. Try printing UDF List



    ------------------------------
    Mary Mays
    Sr. Consultant, DSD Business Systems
    DSD Business Systems
    Goddard KS
    316-269-4264
    ------------------------------



  • 10.  RE: v2020 ADV error 65

    Posted 08-02-2021 08:55
      |   view attached
    I believe the attached kb is the resolution to @Jeff Schwenk 's original post.  Looks like corrupt data dictionary.



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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------



  • 11.  RE: v2020 ADV error 65

    Posted 08-02-2021 09:42
    Well if two people posted the same resolution, it must be correct.....

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member -140,000,000 is a TERRIBLE thing to waste!!!
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 12.  RE: v2020 ADV error 65

    Posted 08-02-2021 11:07
    I argued with Sage about this because I had 2 separate upgrades going - one standard and one advanced with the same message... AND I was luck to have no mods or 3rd party programs installed - very vanilla installs.  Support came back with this fix
    I called Sage and there is a fix for this - has nothing to do with enhancements or patch level.  I've fixed a couple of installs using this.
    1. Make a backup of MAS90 folder (I just backed up the CM_UDFMaintenanceListing.wrk file in MAS_System)
    2. Log into Sage 100
    3. Select FileRun from toolbar
    4. Type: SYZCON
    5. Click OK
    6. Type: DD
    7. Press Enter
    8. Click on binoculars icon on Table name field
    9. Expand C/M and double-click 'CM_UDFMaintenanceListingWrk'
    10. Click on 'Data Elements' tab
    11. Move 'Sort Field' to top of list
    12. Click 'Exit' in lower right corner
    13. Type: BYE
    14. Try printing UDF List
    it was supposed to get written up on the Sage KB

    ------------------------------
    Mary Mays
    Sr. Consultant, DSD Business Systems
    DSD Business Systems
    Goddard KS
    316-269-4264
    ------------------------------



  • 13.  RE: v2020 ADV error 65

    Posted 08-02-2021 12:15
    I encountered this as well and although the field order was changed in 2020, compared to my 2018 and 2019 installs, what i found was the actual cause of the error was that providex.dde was missing the blank record for the table, 000349 was the key. 
    This is the same cause of the error 65 when trying to source a UDF in AR_InvoiceHistoryHeader when trying to select either the SO_SalesOrderJournal_upd or the other AR one and it was caused by the missing blank record for the AR_TransactionPosting table, 000597 was the key. 
    My observation was that anytime an object attempted to use the the SY_File object's GetColumnInfo method to get a property like Length without first checking if a valid object was returned would cause the error 65 and GetColumnInfo will fail to return a valid object when the blank record is missing in providex.dde.
    I wrote a utility that compared physical tables in providex.ddf and looked for missing blank records in providex.dde with the option to write the records and on my vanilla install of 2018 and 2019, I was missing a number of tables so I reached out to sage to confirm that all physical tables should have a matching blank record and they said they shouldn't, which makes me second guess their answer so I said I would just use this method for tables that actually produce an error 65. 
    To date, I'm only aware of AR_TransactionPosting and CM_UDFMaintenanceListingWrk causing the error.
    I haven't confirmed it but it sounds like reordering the fields is writing the required blank record to providex.dde because just clicking the update button without making any changes did not write the blank record.

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    David Speck II
    Tennessee Software Solutions
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