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  • 1.  v2019 Crystal Runtime breaking 3rd Party Non-Integrated Products

    Posted 06-15-2020 13:31
    I now have 3 customers (2 in the last week) where Sage Workstation Setup v2019 is breaking other programs on the workstation due to the Crystal Runtime.
    Sage's response is to put either Sage or the 3rd party onto a separate platform. 
    That's not really a feasible solution for many companies.
    Has anyone come upon a fix or how is everyone handling this mess Sage created?
    Thanks
    Nancy


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    Nancy Hanson
    Blytheco LLC
    Eagan MN
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  • 2.  RE: v2019 Crystal Runtime breaking 3rd Party Non-Integrated Products

    Posted 06-15-2020 13:51
    To be fair, I don't blame Sage... I blame SAP for not making Crystal Reports patches that are backwards compatible (which is insanity in today's world).

    AFAIK the only fix is if the 3rd party software updates their programs with the same type of .config file that Sage deployed for older versions.

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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