Sage 100

v2017 Upgrade ADV. Getting dialogue box below. WTH - I downloaded the keys from the portal earlier today which match the keys I downloaded on 3/31/17 which match the keys from a 2/1/17 portal download which match the keys that are being used live now in v2015. Why am I getting this error? Waiting impatiently for Sage to respond to my email. Guess I might try calling. I have plenty of time.

Call volumes are higher than normal....... Really??

Issues with Sage unlocking keys? It can't be!

I have gotten that on the last 3 i fixed but it worked ok once I did the Update in the Reg screen

@BethBowers - Guess I will try that then...

Yes, continue on and it will work. Installer bug...

High five for @BethBowers - Ronnie Aspe also gave this feedback - _""Ignore the message. This has been reported before but is a false message. They should be fine once they update from the license server. I show the expiration for PR is 9/29/2017. I think the message appears because the hard coded expiration date was 5/30/17 and the date is already passed. ""_

The ""reported before"" was me...and it was before 5/30

I have had this happen several times. The first time I pushed through it, I had to get tech staff to open the program through the code and unlock it. I called this in again last Friday and was told to just go through it and then apply the HotFix. I was treated like I should have known this since it was sent out to all of us in April. Well I didn't get it in April. I have attached it here for quick reference for all to use. What another mess with these reg keys and I have had many! Edit, Activate, Update, then put your right hand in and your left hand out, do the hokey pokey and pray it works!