v2017 - After five years of processing AP invoices (with too many little issues IMHO), company AP clerk decides to start suddenly entering invoices paid electronically using the prepaid invoice field (see below). Now I am being asked to figure out how to fix it. But first, I have to understand what is going on. Of course the help text **(Enter the invoice number used to record prepayments against this invoice, if any, or click the Lookup button to list all open invoices**) leaves me looking in the fridge for a cold beer! It appears that this prepaid field allows you to match a ""prepayment"" , but I don't see any GL activity for it. When you click on the source journal in AP history, this invoice does not appear to be posted. So from what I see, the invoice distribution line was a big zero.
What is the purpose of this field? More importantly, do I tell the client to reenter the invoice correctly and pay via manual check entry?