Sage 100

v2017 Adv - Client is looking to activate warranty tracking in IM. Any do/don't to pass along to them. From what I see, you create warranty codes in setup, assign them to the items. This information flows to the SO and invoices and then to AR inv. History Detail. Client is asking how this information impacts RMA. Does the information pull into RMA when referencing an invoice # and does it put a hard stop on processing the return if item is beyond the warranty period? Or is it more of an FYI for the person processing the return? TIA

It's an FYI

Consider talking to @NicoleRonchetti about her service center module. I think it takes RMA and Warranty to a point where it becomes useful. I've been trying to convince a Customer to adopt it.

Yes!! Absolutely! Jeff - email me. If they need warranty tracking Service Center is a perfect fit for them. But most certainly have them look at Sage's warranty tracking first (its pretty worthless IMO) then email me if you want to schedule a demo.

Thanks all. @NicoleRonchetti will keep you posted. Does it play nice with ACS MB??

I'm pretty sure you can control whether it allows you to continue even if message appears in RMA that it's beyond warranty.