Sage 100

v2016.5 ADV customer states - server running SAGE the printing process spawned under SAGE that delegates the print request to the local device is not completing its process. Nothing is populating the printer queue for the chosen printer (or when printing to pdf). Yesterday's server reboot fixed it for a little while, but it has returned as an issue across our company today. My question I am not sure yet if Spawn task is setup, but if it is not will this help? If it is, should I turn it off? Or is it something all together not related?

Are you using the CS ODBC IO Printing Service? If so, you might try stopping and restarting this service and the print spooler service. If not using CS ODBC printing, then restart the print spooler service and see if that helps. If re-starting the server previously resolved the issue then it seems it could be one of the services stopping. Also, you should determine if the printers are defined on the server and shared by the users. If so, you should test setting up the printer on a workstation and printing to the workstation printer from Sage 100. If that is successful then you have narrowed the issue to the server.

Thanks @DougHiggs I will find out Monday and try your suggestions.. Seems like it just started inthe last day or two.

Gave them @DougHiggs suggestions Monday and have not heard back from them. Guess I better follow up and see if that worked.