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  • 1.  v2016 standard. Click on the payroll deduction re

    Posted 09-13-2016 07:31
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    v2016 standard. Click on the payroll deduction register and get this message. Anyone know what this is?


  • 2.  RE: v2016 standard. Click on the payroll deduction re

    Posted 09-13-2016 07:33
    Just a guess that it has something to do with the new codes. Maybe it can't reach the Sage mother ship to verify (synch) the license????


  • 3.  RE: v2016 standard. Click on the payroll deduction re

    Posted 09-13-2016 07:34
    Dunno but please update with what you find as I would not be surprised if others run across this. My guess is same as Jeff's.


  • 4.  RE: v2016 standard. Click on the payroll deduction re

    Posted 09-13-2016 07:36
    Did you try the repair and the error just keeps popping up? Commenting mostly just to follow :)


  • 5.  RE: v2016 standard. Click on the payroll deduction re

    Posted 09-13-2016 07:36
    The repair doesn't do anything.


  • 6.  RE: v2016 standard. Click on the payroll deduction re

    Posted 09-13-2016 07:56
    Sage said installing PU2 should correct it. Rename all of the data PR data entry files PR6 through PR9, PRA, PR_42. Manually reinitialize the same files. Install PU2 then restore the renamed files. Not sure why we need to manually reinit if we are going to restore the originals... doesn't make sense. I am trying this now and will report back later.


  • 7.  RE: v2016 standard. Click on the payroll deduction re

    Posted 09-13-2016 08:01
    Not sure why we need to manually reinit if we are going to restore the originals."".. doesn't make sense."" Probably the Pu program needs to have empty data entry files.


  • 8.  RE: v2016 standard. Click on the payroll deduction re

    Posted 09-13-2016 11:27
    This was resolved by installing 5.3 PU2.


  • 9.  RE: v2016 standard. Click on the payroll deduction re

    Posted 09-13-2016 11:55
    Good - a simple fix that actually works!!!