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  • 1.  v2015.2 Standard. This has happened to customer o

    Posted 06-05-2017 12:11
    v2015.2 Standard. This has happened to customer on 2 occasions now on this version. She enters 2-4 Wire Transfers in Manual Check Entry. Some might be keying the invoice at the same time, others are paying an invoice on file. It updates correctly to GL and AP, but in BR, it adds $2000 to each Wire. I ran a check history in AP and the amounts were correct, the Invoice/payment look ok. What would cause this and how do I fix it from happening again? Makes balancing he Bank a bit tough!


  • 2.  RE: v2015.2 Standard. This has happened to customer o

    Posted 06-05-2017 12:14
    I thought I saw another post where transactions were being dropped or merged in bank rec. @JimWoodhead , was that you that posted that?


  • 3.  RE: v2015.2 Standard. This has happened to customer o

    Posted 06-05-2017 12:56
    that was related to ACH checks.


  • 4.  RE: v2015.2 Standard. This has happened to customer o

    Posted 06-05-2017 12:57
    We ran into something similar but could not figure out how to replicate it.


  • 5.  RE: v2015.2 Standard. This has happened to customer o

    Posted 06-05-2017 13:16
    No, I've had a customer where it happens if they are reversing a wire transfer. It added the reversal to about 10 other wire transfers in the same batch in BR. I suggested she not reverse a wire with other entries. I also suggested she change the entries through Check, Deposit Adjustment Entry then change the balance in Bank Code Maintenance (since they didn't really post in the over-stated amounts). It has happened twice to this customer, both with reversals.


  • 6.  RE: v2015.2 Standard. This has happened to customer o

    Posted 06-05-2017 14:20
    Jim, what was your finding on the ACH? I have a client on 2017.1 standard and an ACH did not go to bank rec last week.


  • 7.  RE: v2015.2 Standard. This has happened to customer o

    Posted 06-05-2017 17:42
    @ThereseLogeais is correct, even though I hadn't read her answer before trying the same thing. I was able to duplicate the issue!! I reversed an Electronic Payment in MC ($40) and in the same session entered a Wire Transfer ($10) and updated. My reversal appeared in BR on the Adjustments Tab ($-40) and my Wire showed up at $50 rather than $10. Good to know! Is this fixed in 2016 and 2017?


  • 8.  RE: v2015.2 Standard. This has happened to customer o

    Posted 06-05-2017 17:54
    I have found that If you reverse wires or other check that use letters ( such and E or W) they do not properly add into the Bank rec modules. @MicheleHerzog ACH Checks go into the Bank Rec as a lump Sump with a Adjustment total not by individual check


  • 9.  RE: v2015.2 Standard. This has happened to customer o

    Posted 06-05-2017 20:01
    They entered a check beginning with and ""E"", so it must be checks also.


  • 10.  RE: v2015.2 Standard. This has happened to customer o

    Posted 06-06-2017 11:02
    I had a similar problem when a client updated AP ACH and printed checks at the same time. It duplicated some of the checks and the amounts were not correct. The same client was entering AP manual checks with an W or E and it was not posting them correctly. I recommended updating the AP ACH payments separately from the printed checks and not to enter manual checks with an E or W beginning letter. Since then, I think things have gone smoothly.


  • 11.  RE: v2015.2 Standard. This has happened to customer o

    Posted 06-06-2017 11:16
    @ThereseLogeais the issue about the reversals is what happened with our client too. I had forgotten. We fixed the same way you described above.