Sage 100

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  • 1.  v2015 Sage Intelligence. Customer has 52 cost cen

    Posted 08-27-2015 18:55
    v2015 Sage Intelligence. Customer has 52 cost centers in their Tree. When I run out the report, only 20-25 show up depending on how I have the Ribbon Display settings (auto-hide give me 25, tabs and commands give me 20. I can't arrow down on the list to get to the missing cost centers either. I did try removing a cost center and creating it just to see if it would recompile but no success. Sage gave me a new Sage.BI.ExcelFunctions.UI.dll but that didn't do anything to solve the problem. This doesn't appear to be workstation specific either. Anybody seen this issue? Thanks


  • 2.  RE: v2015 Sage Intelligence. Customer has 52 cost cen

    Posted 08-28-2015 10:15
    The hot fix SI5200-T should resolve this issue. It needs to be installed on all workstations that have SI installed.


  • 3.  RE: v2015 Sage Intelligence. Customer has 52 cost cen

    Posted 08-28-2015 10:52
    Was this just issued? If not, interesting that support was unaware. Or maybe not....


  • 4.  RE: v2015 Sage Intelligence. Customer has 52 cost cen

    Posted 08-28-2015 10:55
    I had reported the issue a few months ago, but the fix was issued last month. They do have the write up in the KB, so not sure why support didn't catch it.


  • 5.  RE: v2015 Sage Intelligence. Customer has 52 cost cen

    Posted 08-28-2015 13:21
    @CatherineFrias you are a rockstar!!!!!!!!!!!!!! Thank you so much! I will drink a beer to you tonight for solving this for me!