Sage 100

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  • 1.  User license question

    Posted 07-20-2021 19:43
    Hello

    Hate to beat a dead horse into the ground, but I always thought with each Sage 100 purchase/subscription, a company gets:

    1.  1 free Sage CRM User
    2.  1 free Sage 100 user (to accomodate the Sage CRM user if they get in as an integrated to Sage 100 user)

    Now from Sage, I am being told:

     

    Sage 100 is sold with one (1) Sage CRM license, no matter if it is Essentials, Advanced, or Complete. Sage 100 does not provide extra licenses for Sage CRM users.

     

    Doug,

     

    See comments below:

     

    Sage 100 is sold with one (1) Sage CRM license, no matter if it is Essentials, Advanced, or Complete. Sage 100 does not provide extra licenses for Sage CRM users.

     

    An organization can have just Sage 100 users and just Sage CRM users and the licenses will be separate.

     

    For the standard integration of Sage 100 and Sage CRM, if the user wants to see Sage 100 data (quotes, sales orders, inventory, purchase history) in Sage CRM, then the Sage CRM user will consume a Sage 100 license. The default Sage integration will map the Sage CRM user to the Sage 100 user in the 'Customer Relationship Management' module of Sage 100. Personally, I believe the default integration is necessary if the Sage CRM user is also doing Sage 100 (ERP) work functions, meaning the customer facing Salesperson is also doing the backend ERP duties.

     

    Any comments?  I can look at an IML, System Config, and the portal and it does not always make sense as to registered users versus available users.



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    Douglas Luchansky
    ACI Consulting
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  • 2.  RE: User license question

    Posted 07-21-2021 09:53
    It's always been my understanding that Sage 100 comes with one extra user-license specifically for Sage CRM.  And for 'Advanced', it additionally comes with one extra user-license specifically for the Application Server (host).

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    Brett Zimmerman
    Net at Work
    Greater Boston Area
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  • 3.  RE: User license question

    Posted 07-21-2021 13:48
    With Sage 100 Cloud /subscription.  You can not use the extra license as a free seat anymore.

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    Jim Woodhead
    DSD Business Systems
    619-990-3946
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  • 4.  RE: User license question

    Posted 07-21-2021 14:35

    Thanks Jim

     

    Thank you,

     

     

     signature_584599085

    Douglas Luchansky

    ACI Consulting

    p 714.282.0378 ext. 302    f 714.282.0235

     

    douglas@ACIconsulting.com

     

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    Original Message


  • 5.  RE: User license question

    Posted 07-22-2021 13:10
    Hi there

    I went to Kevin Kawado and got these answers:
    1. Advanced and Premium comes with two additional licenses - one for the client server side and for the Sage CRM license and can be used as the company sees fit (according to Kevin), but of course the one for client server really should not be used for anything for the server software.
    2. Standard gets one additional license for Sage CRM but he was not sure if the Sage CRM license and the extra 100 license requires a minimum of 5 users.

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    Douglas Luchansky
    ACI Consulting
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