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  • 1.  User is trying to update a payroll register withou

    Posted 12-06-2017 13:12
    User is trying to update a payroll register without emailing direct deposit stubs (problems with smtp). They've manually printed all stubs/checks and changed the employee paperless options to Print but it still wants to email them. If you try, it errors out. If you click cancel, the update never processes. What am I missing??


  • 2.  RE: User is trying to update a payroll register withou

    Posted 12-06-2017 13:13
    Did you turn off the option to email stubs under Paperless Forms setup?


  • 3.  RE: User is trying to update a payroll register withou

    Posted 12-06-2017 13:16
    Just found that - thanks @DianaLaughner !


  • 4.  RE: User is trying to update a payroll register withou

    Posted 12-06-2017 13:17
    BUT IT STILL COMES UP!!


  • 5.  RE: User is trying to update a payroll register withou

    Posted 12-06-2017 13:20
    Can you turn off Elec Delivery of Forms under Setup?


  • 6.  RE: User is trying to update a payroll register withou

    Posted 12-06-2017 13:22
    Yep, that did it. Thanks again Diana!


  • 7.  RE: User is trying to update a payroll register withou

    Posted 12-06-2017 13:45
    Wow, where was this post a couple weeks ago??? I made them fix the smtp server and they barely got the deposit to the bank on time.


  • 8.  RE: User is trying to update a payroll register withou

    Posted 12-06-2017 14:31
    I knew I remembered seeing this..


  • 9.  RE: User is trying to update a payroll register withou

    Posted 12-28-2017 10:29
    Quick question, do you have to turn both items above off or will disabling elec delivery of forms under set up do it alone?


  • 10.  RE: User is trying to update a payroll register withou

    Posted 12-28-2017 10:31
    I turned off both but I think it was the second one that did the trick - turn off Electronic Delivery of Forms under Setup. BTW, the email account password had changed which wasn't thought of until the next day. All that work for naught!


  • 11.  RE: User is trying to update a payroll register withou

    Posted 12-28-2017 10:38
    But you are all the wiser as a result!


  • 12.  RE: User is trying to update a payroll register withou

    Posted 01-26-2018 11:12
      |   view attached
    Just a point of clarity for all. Just spent 30 minutes on this. You need to disable electronic form deliver under PAPERLESS OFFICE OPTIONS, I was over thinking it and was looking at electronic delivery message maintenance...... Long month. TG MOTM 2018 is almost here.